Customer Satisfaction Toward Sharia Compliant of Hotel Design and Operation

Noor, Sarina Muhamad; Nasirun, Noraini; Kassim, Kamsol Mohamed; Amir, Aimi Amira

doi:10.1007/978-981-13-2677-6_19

Cited by 1 publication

(2 citation statements)

References 17 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Hotel operation is one of the most important factors for customers when deciding on their preferred accommodation. Various hotels in Malaysia have begun to implement hotel operations based on sharia-compliant as they recognised the advantages of this notion (Noor, Nasirun, Kassim, & Amir, 2019). Nik Rozilaini et al, ( 2019) stated that shariah-compliant hotels, are run according to Islamic law.…”

Section: Managementmentioning

confidence: 99%

See 1 more Smart Citation

Arabic For Specific Purpose And Systematic Literature Review On The Design Of Islamic Tourism Mobile Application

Jaffar,

Rahman,

Musling

et al. 2022

j. arabic learning

View full text Add to dashboard Cite

Tourism is now a growing trend in the age of technology, whereby all information related to tourism can be easily accessed through smartphones. Malaysia is no exception to being a focused country as a popular Islamic tourism destination. However, there was insufficient tourism-related information, especially on Muslim tourists via smartphone. Hence the present article conducted a systematic literature review on the design and development of Islamic tourism applications via smartphones focusing on the Android platform. This study selected related articles using three databases: EBSCOhost, Mendeley, and Google Scholar. Based on the thematic analysis, this review has five main themes, namely 1) Islamic tourism; 2) technology; 3) mobile application; 4) barriers; and 5) management. The findings prompted the design and development of a smartphone application that addresses all of the needs of tourists, mainly Muslim tourists. This study also contributes to the use of technology and mobile application in teaching and learning Arabic for specific purposes such as tourism.

show abstract

Section: Managementmentioning

confidence: 99%

“…However, the concept of a sharia-compliant hotel in Malaysia is still relatively new and only several hotels in Malaysia have been designated as shariacompliant hotels. Yet, hotels with Shariah-compliant management deliver the highest levels of client satisfaction (Noor et al, 2019)…”

Section: Managementmentioning

confidence: 99%