2021
DOI: 10.4018/joeuc.20210901.oa4
|View full text |Cite
|
Sign up to set email alerts
|

Customer Involvement Facets Stimulating Customers' Intention to Use Internet-Only Bank Services in China

Abstract: In this study, the authors extended the perceived risk-value model to include customer involvement to conceptualize an adoption intention model in the context of internet-only bank services (IOBSs). Hypotheses were tested using survey data collected in China. A total of 252 valid questionnaires were returned. Structural equation modeling was used to test two models, an antecedent model, and moderating model, constructed by assuming that customer involvement affects the perceived risk-value model in different w… Show more

Help me understand this report

Search citation statements

Order By: Relevance

Paper Sections

Select...
1
1
1
1

Citation Types

0
19
0

Year Published

2022
2022
2024
2024

Publication Types

Select...
6

Relationship

0
6

Authors

Journals

citations
Cited by 10 publications
(19 citation statements)
references
References 53 publications
0
19
0
Order By: Relevance
“…Risk investment has a huge risk from its operation beginning. e financing, project screening, evaluation, and decisionmaking stages, or investment in project management, and even final profitability have a lot of variables [9,10]. It can be said that the operation of venture capital is the process of risk identification, evaluation, and management [11].…”
Section: Evaluation Of Financial Investment Riskmentioning
confidence: 99%
“…Risk investment has a huge risk from its operation beginning. e financing, project screening, evaluation, and decisionmaking stages, or investment in project management, and even final profitability have a lot of variables [9,10]. It can be said that the operation of venture capital is the process of risk identification, evaluation, and management [11].…”
Section: Evaluation Of Financial Investment Riskmentioning
confidence: 99%
“…Mobile Internet and Internet of ings are the two driving forces of future mobile communications [8][9][10]. e mobile Internet has changed the traditional way of providing mobile services and can provide users with interesting business and extreme opportunities such as ultrahigh-definition (3D) video, augmented reality, virtual reality, and mobile cloud.…”
Section: Corporate Environmental Governancementioning
confidence: 99%
“…At a certain moment, there may be several types of needs, but the intensity of each type of needs is not equal. Maslow's hierarchy of needs is the basis for studying tourism motivation [15]. After people have solved their food and clothing, they naturally pursue a higher level of enjoyment.…”
Section: Theory Of Ecotourism Tourist Behaviormentioning
confidence: 99%