Current benefits and future directions of NFC services

Ok, Kerem; Çoşkun, Vedat; Aydın, Mehmet N.; Özdenizci, Büşra

doi:10.1109/icemt.2010.5657642

Cited by 52 publications

(43 citation statements)

References 1 publication

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“…Near Field Communication (NFC) has been defined as a proximity technology (up to 5 cm at a speed of 400 kB/sec) for data transfer without physical touch, which has evolved from Radio Frequency Identification (RFID) (Ok et al 2010;Pesonen and Horster 2012). NFC allows people to interact with objects through the help of a smart phone or other mobile device, revolutionizing daily habits.…”

Section: Near Field Communication Technologymentioning

confidence: 99%

“…For example, allowing users to share places they have visited on social networks by simply bringing the NFC device near to in-location tags. Ok et al (2010) have imagined NFC-based services in hotels, for example, as automated check-in systems. Ho and Chen (2011) studied the impact of NFC technology on user satisfaction.…”

Section: Nfc Technology and Mobile Wallet In Tourist Experiencementioning

confidence: 99%

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Unraveling the Complexity of Tourist Experience with NFC Technology and Mobile Wallets

Palumbo

Dominici²

2014

Chaos, Complexity and Leadership 2013

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By considering the tourist experience as a complex dynamic system, in this paper we depict the traveler as a kybernetes (κυβερνήτης is the ancient Greek word for 'sea captain', 'steersman', or 'governor') in search of powerful tools to help him or her to obtain directions in the mare magnum of complexity, overcoming the fear of action and taking decisions. We focus our attention on the key role of Near Field Communication technology and mobile wallet as 'attenuators of complexity' in the travel and tourism industry.

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Section: Near Field Communication Technologymentioning

confidence: 99%

Section: Nfc Technology and Mobile Wallet In Tourist Experiencementioning

confidence: 99%

Unraveling the Complexity of Tourist Experience with NFC Technology and Mobile Wallets

Palumbo

Dominici²

2014

Chaos, Complexity and Leadership 2013

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“…A generalised approach for the design and development of NFC applications have been described in [6,5]. The state of the art and future directions for the NFC applications have been discussed in [18]. However, currently most of the existing applications provide domain specific and small scale solutions e.g mobile payment systems, e-ticketing systems or healthcare systems [22,12,20].…”

Section: Related Workmentioning

confidence: 99%

Semantically Interlinked Notification System for Ubiquitous Presence Management

Mehmood

Ali

Fagan³

et al. 2013

On the Move to Meaningful Internet Systems: OTM 2013 Conferences

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Abstract. Presence based notification systems play a pivotal role in any collaborative working environment by providing near real time information about the status, locality and presence of the collaborators. Instant Messaging (IM) tools provide a simple low cost solution to support communication and collaboration in the working environment. With the wide adoption of smart phones, there is an increasing trend of using IM clients on mobile devices for exchanging and managing presence information. However, in modern organisations the use of collaborative tools is not limited only to IMs, but various other tools are also used, such as project management tools, meeting agenda, calendar and alike. In this paper we design, develop and implement an agile platform for ubiquitous presence management that relies on semantically interlinked vocabularies, existing information extraction tools for semantic enhancement of heterogeneous enterprise collaborative tools, continuous query processing for semantic integration and event detection in dynamic environment, and semantic transformation via query language for event-triggered notification actions based on the users context. We showcase our proposed solution by demonstrating a real world scenario for Cisco's Unified Presence System and we evaluate our solution in terms of requirements for Ubiquitous Presence Management System (UPMS) compared to related solutions, and overhead of each additional processing step, namely semantic transformation, continuous query processing and notification.

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“…For example, it could allow users to share places they have visited on social networks by simply moving their NFC device close to in-location tags. Ok et al (2010) have imagined NFC-based services in hotels, for example, as automated check-in systems. Ho and Chen (2011) studied the impact of NFC technology on user satisfaction.…”

Section: Near Field Communication Technology and Mobile Walletmentioning

confidence: 99%

“…NFC has been defined as a proximity technology for data transfer without physical touch (operating with a range of up to 5 cm and a speed of 400 kbit/sec), which has evolved from Radio Frequency Identification (RFID) (Ok et al, 2010;Pesonen and Horster, 2012). NFC allows people to interact with objects through the help of a smartphone or other mobile device, revolutionizing daily habits.…”

Section: Near Field Communication Technology and Mobile Walletmentioning

confidence: 99%

Developing a new service for the digital traveler satisfaction: The Smart Tourist App

Palumbo¹

2015

IJDAR

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Abstract. The spread of digital technologies offers great potential for both the creative industries in general and for the tourism industry. The overall goal of this research is to evaluate the impact of mobile technology in augmenting and streamlining the tourist experience. To this end, we integrate two existing methodologies, the Kano Model (KM) and the Analytic Hierarchy Process (AHP), which allow categorization and ordering of service attributes according to how they are perceived by customers, and we estimate their impact on customer satisfaction. Our analysis is based on qualitative data collected through questionnaires administered to a panel of Italian tourists visiting the cities of Palermo and Rome, over a period of 3 months (March-May 2014). As results in evaluating the impact of mobile technology we propose the Smart Tourist App (STAPP) which is a mobile travel assistant that integrates the functionalities of a traditional city card with the specificities of mobile devices.

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Current benefits and future directions of NFC services

Cited by 52 publications

References 1 publication

Unraveling the Complexity of Tourist Experience with NFC Technology and Mobile Wallets

Unraveling the Complexity of Tourist Experience with NFC Technology and Mobile Wallets

Semantically Interlinked Notification System for Ubiquitous Presence Management

Developing a new service for the digital traveler satisfaction: The Smart Tourist App

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