“…The course, taught by an international cohort of faculty from Sweden, the United States, and Kosovo, was titled, "Analysis, Design and Modeling in Information Systems", and had a focus on Peter Checkland's Soft Systems Methodology (SSM) (Checkland, 1981). During the course, the primary project was to identify and develop plans for an institutional repository, the UBT Knowledge Center (https://knowledgecenter.ubt-uni.net/) (Somerville et al, 2020;Gibney, 2019;Gibney et al, 2018). Student feedback from the 2018 course was taken into account during the implementation process in early 2019 when the IR was launched.…”