Cultural organizations, digital Corporate Social Responsibility and stakeholder engagement in virtual museums: a multiple case study. How digitization is influencing the attitude toward CSR

Esposito, Paolo; Ricci, Paolo

doi:10.1002/csr.2074

Cited by 29 publications

(33 citation statements)

References 85 publications

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“…A similar observation is formulated by Bhutani and Paliwal, pointing out that digitalization can revolutionize socio-economic performance, creating a symbiotic relationship with inclusive growth and sustainable development [123]. Esposito and Ricci conclude that digitalization influences the approach to CSR disclosure [124]. The results of the Niehoff and Beier research also suggest that digitalization may positively affect the environmental dimension of sustainable development [125] Pointing to the tensions between sustainable development and digitalization, Arnold and Fischer [126] note that digital transformation requires a precise and fair foundation of value and added value in terms of sustainable development.…”

Section: Csr Practices and Digitalizationsupporting

confidence: 53%

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The Relationships among Social, Environmental, Economic CSR Practices and Digitalization in Polish Energy Companies

et al. 2021

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This paper explores relationships among CSR practices in the social, economic and environmental dimensions and digitization in the Polish energy companies. The study used the CATI method, and the data obtained from 110 companies was analyzed using a set of methods starting with correlation analysis, through regression analysis, including backward stepwise regression. Obtained results led to the formulation of SEM (Structural Equitation Modelling) model that has been tested. Results confirm the influence of social CSR practices on practices in economics and environmental CSR dimensions and on the level of digitalization. Research also suggests that there is essentially no significant impact of the size of the enterprise on the level of digitalization, as well as on any of the analyzed types of CSR practices.

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Section: Csr Practices and Digitalizationsupporting

confidence: 53%

“…The research does not make up a basis for inferring the impact of digitalization on any type of CSR practices, which, in the context of CSR research and digitalization [32,119,[122][123][124][125][126] seems puzzling and undoubtedly requires in-depth analysis in future research.…”

Section: Discussionmentioning

confidence: 99%

The Relationships among Social, Environmental, Economic CSR Practices and Digitalization in Polish Energy Companies

et al. 2021

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“…Through online interactions with stakeholders, organizations can cope with the demands of stakeholders and incorporate their suggestions for the improvement of performance. Existing studies documented that customer engagement with the DSR programs of an organization provides valuable information for the development of strategies regarding social responsibility [44]. Organizations carefully formulate strategies for achieving performance and consider customer engagement with DSR [38].…”

Section: Customer Engagement With Dsr and Spmentioning

confidence: 99%

Digital Social Responsibility towards Corporate Social Responsibility and Strategic Performance of Hi-Tech SMEs: Customer Engagement as a Mediator

Khattak

Yousaf²

2021

Sustainability

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Digitalization has opened up new methods to promote socialization in all types of organizations, generally, and businesses specifically. Stakeholders now prefer those businesses which are inclined towards social norms and virtues. In the era of digitalization, digital social responsibility (DSR) has become the strategic decision for all kinds of business organizations. Therefore, the aim of the current study was to highlight the achievement of corporate social responsibility (CSR) and strategic performance (SP) through customer engagement with digital social responsibility (DSR). Customer engagement with DSR is also tested as a mediator between DSR and CSR performance, and DSR and SP. Data were collected from the owners/managers of hi-tech Small and Medium Enterprises (SMEs). For the purpose of data analysis, various statistical procedures were applied. Results proved that DSR plays an essential role in explaining customer engagement with DSR, SP and CSR performance. Customer engagement with DSR directly affects SP and CSR performance, and also acts as a mediator. This study contributes to both theory and practical management by investigating how DSR helps to achieve SP and CSR performance. This is a unique study of the mechanism to achieve SP and CSR performance through DSR and customer engagement with DSR.

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“…It is worth mentioning that Paolo Esposito and Paolo Ricci [36] proposed a new research perspective-digital CSR. From this perspective, they analyzed and studied a number of digital museums in Italy and explored how digitization affects people's attitudes towards virtual museum CSR.…”

Section: Research On Csr In the Context Of Digital Economymentioning

confidence: 99%

Literature Review of Corporate Social Responsibility from the Perspective of Stakeholder Theory

Gao¹,

Yuan²,

Zhang³

2021

Proceedings of the 2021 5th International Seminar on Education, Management and Social Sciences (ISEMSS 2021)

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The primary purpose of this research is using theoretical and empirical methods to provide better understanding of the relationship between corporate social responsibility (CSR) and stakeholders. The findings illustrate three main aspects. Firstly, both primary and secondary stakeholders affect differently on CSR practices Besides, internal CSR practices are more accounting based but External CSR practices aim to take more market share. Secondly, the effects of CSR activities require to investigate how different stakeholders react to such initiatives. For example, customers and the general public was not influenced by stand-alone CSR information. The intangible aspects of CSR actions needed to be treated separately. Thirdly, CSR in a specific environment background (ie. at different level in the corporate) can guide and influence the stakeholders and the corporate differently. This research examines both the CSR and stakeholders, considering a battery of indicators, to furnish a more in-depth understanding of CSR practices and stakeholders.

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Cultural organizations, digital Corporate Social Responsibility and stakeholder engagement in virtual museums: a multiple case study. How digitization is influencing the attitude toward CSR

Cited by 29 publications

References 85 publications

The Relationships among Social, Environmental, Economic CSR Practices and Digitalization in Polish Energy Companies

The Relationships among Social, Environmental, Economic CSR Practices and Digitalization in Polish Energy Companies

Digital Social Responsibility towards Corporate Social Responsibility and Strategic Performance of Hi-Tech SMEs: Customer Engagement as a Mediator

Literature Review of Corporate Social Responsibility from the Perspective of Stakeholder Theory

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