Cultural intelligence, global mindset, and cross-cultural competencies: a systematic review using bibliometric methods

Yari, Nooria; Lankut, Erik; Alon, Ilan; Richter, Nicole

doi:10.1504/ejim.2020.105567

Cited by 39 publications

(34 citation statements)

References 113 publications

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“…Cultural competencies (CC), also known as cultural intelligence (CQ) [ 50 ], are considered essential in clinical professions [ 51 ]. The golden rule is that we should treat patients in the same way we want others to treat us in times of vulnerability and fear.…”

Section: Discussionmentioning

confidence: 99%

Cultural Competence and Cultural Intelligence of Healthcare Professionals Providing Emergency Medical Services

Majda

Bodys-Cupak

Zalewska-Puchała

et al. 2021

IJERPH

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Background: There are more and more foreigners in Poland who become clients of the Polish healthcare system. They use, among others, emergency medical services provided by healthcare professionals: doctors, nurses, and paramedics. Skillful care for culturally different patients requires cultural competencies and cultural intelligence to ensure good quality of care and cultural safety. The study aimed to measure and assess the cultural competencies and cultural intelligence of medical professionals working in hospital emergency departments (HEDs) and hospital emergency rooms (HERs) in Małopolska, a region in southern Poland. Methods: The following questionnaires were used in the study: the Cross-Cultural Competence Inventory (CCCI), the Cultural Intelligence Scale (CQS), and Questionnaire on Attitudes Towards Culturally Divergent People. In total, 709 medical professionals participated in the study, including 363 nurses, 223 paramedics, and 123 doctors. Results: Cultural intelligence—the overall score and the scores on the metacognitive, cognitive, motivational, and behavioral subscales were significantly higher among HED and HER doctors. Cultural competencies—the overall score and the score on the cultural adaptation subscale were also significantly higher among HED and HER doctors. The CCCI and CQS scores were influenced by selected variables: taking care of and close interactions with representatives of other cultural circles; staying outside Poland for more than a month. Doctors were the group of medical professionals that were most tolerant and most positive towards people from other cultures. Conclusions: The research results confirm the positive impact of contact of medical professionals with people from other cultures on their cultural competencies and cultural intelligence. They indicate the need for training in acquiring cultural competencies and developing cultural intelligence, especially among nurses. They demonstrate the need to raise awareness among HED and HER medical professionals about issues in intercultural care and to increase diversity efforts, especially among nurses.

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Section: Discussionmentioning

confidence: 99%

Cultural Competence and Cultural Intelligence of Healthcare Professionals Providing Emergency Medical Services

Majda

Bodys-Cupak

Zalewska-Puchała

et al. 2021

IJERPH

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“…Abilities, such as cultural intelligence, are an interesting route for further research. Entrepreneurial activities are becoming more and more international in their scope, with the resultant need for intercultural competencies that have a proven effect on many work-related outcomes (Schlaegel et al 2017;Yari et al 2020). Hence, we call for further research into the interactions between personal factors and different institutional environments for different stages in the entrepreneurial decision-making process (i.e., from intention to status) using a larger number of institutionally differing countries.…”

Section: Limitations and Future Research Directionsmentioning

confidence: 99%

Personal factors, entrepreneurial intention, and entrepreneurial status: A multinational study in three institutional environments

et al. 2021

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Based on the person-entrepreneurship fit perspective, this study examines the role of personal factors, including broad personality traits (openness, extraversion, emotional stability, and conscientiousness), narrow traits (risk-taking propensity, innovativeness, and proactiveness), and personal ability (emotional intelligence) for entrepreneurial intention and status. In this study, two samples are used with entrepreneurial intentions being analyzed among university business students and entrepreneurial status being analyzed by surveying entrepreneurs versus employees. We analyze findings in three different institutional environments (Germany, Russia, and the USA) to also identify potential effects stemming from country context. Therefore, this study offers findings for a (i) comprehensive set of personal factors on (ii) different outcomes in the entrepreneurial process in (iii) different countries. The results suggest that the role of broad personality traits for entrepreneurial outcomes is highly contextual. Also, the role of narrow traits shows some contextuality for which further theorizing is promoted-for instance, while risk-taking propensity seems to be a trait of relevance in all contexts, innovativeness and proactiveness are of different relevance in the different institutional environments. Moreover, the narrow traits that impact entrepreneurial intention and status differ considerably-for instance, innovation is of special relevance for entrepreneurial status, but less important for entrepreneurial intentions. Hence, this study contributes to our understanding not only of individual personal factors contributing to entrepreneurial intention and status but also to understanding which factors overlap for individuals who intend to start a new business and those that do so.

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“…• Cognitive elements: knowing norms, practices, and conventions in different cultures gained from learning and personal experiences, as well as the ability to understand and distinguish similarities and differences across cultures (Afsar et al, 2019;Dangmei, 2016;Yari et al, 2020).…”

Section: 13mentioning

confidence: 99%

Moderating Role of Virtual Teams on the Relation between Cultural Intelligence and Strategic Excellence

Somaidaee¹,

AL-Zubaidi²

2021

revistageintec

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Based on the theoretical review of researches and studies concerned with virtual teams in organizations, it was found that the role of virtual teams varies from case to another, and it may be positive or opposite. The purpose of the current research is to examine the role of virtual teams in the impact of cultural intelligence on the strategic excellence of Zain worldwide Group. An electronic questionnaire was designed through the (Google) and (Microsoft) forms, and distributed then on a sample of (146) participants with a high organizational level of the HRM departments within the group. The results showed that there was a positive moderator role of virtual teams in the relationship of cultural intelligence and strategic excellence in Zain, as well as improving all effect relationships within the model.

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Cultural intelligence, global mindset, and cross-cultural competencies: a systematic review using bibliometric methods

Cited by 39 publications

References 113 publications

Cultural Competence and Cultural Intelligence of Healthcare Professionals Providing Emergency Medical Services

Cultural Competence and Cultural Intelligence of Healthcare Professionals Providing Emergency Medical Services

Personal factors, entrepreneurial intention, and entrepreneurial status: A multinational study in three institutional environments

Moderating Role of Virtual Teams on the Relation between Cultural Intelligence and Strategic Excellence

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