Cultural Competence in Health Care Systems

Abstract

This study studied cultural competence training needs in a health services system in California. Results indicated that the major training needs were related to (1) cultural factors that affect consumers' access to services, (2) ethnic and cultural beliefs, traditions, and customs, (3) training for interpreters, and (4) crosscultural communication. Significant differences were found in regard to administrator and staff participation in cultural awareness activities, perception of the work environment as culturally competent, perception of culturally-related barriers, and perceived training needs. The findings support the importance of a continuous assessment of the educational needs of employees regarding cultural competence.

A Pilot Test of the Everyday Stressors Index–Spanish Version in a Sample of Hispanic Women Attending Prenatal Care

“…The immigrant population encompasses foreign-born nationals as well as their children who are born in the new land. These groups may or may not be fluent in the English language (Perez, Gonzales, & Pinzon-Perez, 2006). The CDC (2013) reports that in 2010, PTBs for Hispanics were higher than Whites and Asian/Pacific Islander (11.8% vs. 10.8 and 10.7%).…”