Cultural and intercultural communication competence: Current approaches and directions for future research

Collier, Mary Jane

doi:10.1016/0147-1767(89)90014-x

Cited by 100 publications

(42 citation statements)

References 20 publications

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“…Many studies on cultural adaptation stress the importance of the ability to communicate with others in a culturally appropriate way and underline concepts such as empathy, perspective taking, cultural sensitivity, listening and non-ethnocentrism (Collier, 1989). Social decentering involves the ability to understand and adapt to others, persuasive effectiveness, enhancing relationships, and providing a supportive atmosphere (Redmond, 1989).…”

Section: Literature Reviewmentioning

confidence: 99%

A study of international students' perspectives on cross-cultural adaptation

Lewthwaite

1997

Int J Adv Counselling

159

107

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The aim of this study was to discover and describe how international students experience and adapt to their new academic, social, cultural and linguistic environment. Questionnaires were given to 1"2 post-graduate students and interviews conducted on the basis of the responses. It might be expected, given the range of "culture shock" literature which often presumes the stressful and even pathological nature of cross-cultural transitions, that international students from cultures very different to that found in New Zealand would report high levels of frustration, stress and even depression. While most reported on obstacles to integration as being loneliness, mismatch of culture, frustration with the lack of deep integration with New Zealanders as well as irritation with aspects of their host culture, there was not a high level of stress reported. The greatest block to adaptation was lack of intercultural communicative competence.

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Section: Literature Reviewmentioning

confidence: 99%

A study of international students' perspectives on cross-cultural adaptation

Lewthwaite

1997

Int J Adv Counselling

159

107

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“…Brought to you by | MIT Libraries Authenticated Download Date | 5/12/18 9:56 AM be appropriate and effective in advancing both cultural identities (COLLIER 1989). KÜHLMANN/ STAHL (1998) identify seven characteristics to facilitate intercultural competence: tolerance of ambiguity, behavioural flexibility, target orientation, sociability, empathy, polycentrism, and meta-communicative competence.…”

Section: Tourism and Intercultural Communicationmentioning

confidence: 99%

Inter-cultural communications and power relations in international tourism commodity chains

Scherle

Coles

2006

Zeitschrift Für Wirtschaftsgeographie

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Inter-cultural communications and power relations in international tourism commodity chainsThe internationalisation of tourism has resulted in the mediation of spatially-stretched commodity chains which often transcend international frontiers and which in businesses from different cultures come into contact with one other. This paper examines the social relations in bilateral business co-operations between Moroccan and German enterprises. As a central concept in the social sciences, there are multiple contested theorizations of power and in this paper we adopt a Lukesian starting point. A more precise naming and locating of power is vital to enhancing our understanding of the way in which the tourism product is commodified.

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“…The term "Arab" has synonymously been misused with the "Muslim World" and the "Middle East". Defining culture based on geographic or group members could lead to misunderstanding when relying solely on national identity or regional groupings (Collier, 1989;Collier & Thomas, 1988). Although Arab countries are regarded Middle Eastern, not all Middle Eastern countries are Arab.…”

Section: Introductionmentioning

confidence: 99%