Cultural and communicative competence in the caring relationship with patients from another culture

Hemberg, Jessica; MSc, RN Susann Vilander

doi:10.1111/scs.12403

Cited by 29 publications

(24 citation statements)

References 22 publications

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“…The concept of caring differs between cultures. Health caring needs to be culturally sensitive due to the different cultural features that may conflict with each other such as expressive style, eye expression, personal space, touch, dietary preferences, and religious habits [4]. Caring presupposes the availability of the nurse, a supportive work environment, professional maturity, and a strong ethical basis [5].…”

Section: Introductionmentioning

confidence: 99%

Psychometric Properties of the Greek Version of the Caring Behaviors Inventory-16

Alikari

Fradelos

Papastavrou

et al. 2021

Cureus

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Caring is a key component of nursing. Exploring patients' perceptions of caring behaviors is essential to providing high-quality health care. This study aimed to investigate the validity, reliability, and internal consistency of the Greek version of the Caring Behaviors Inventory-16. This descriptive cross-sectional study involved hospitalized patients from six major hospitals in Greece who completed the Caring Behaviors Inventory-16 scale. This is a self-completing questionnaire whose answers range from one to six on a Likerttype scale. The overall score ranges from 16 to 96. To study the reliability of the scale, 50 patients completed the scale twice within two weeks, and then the repeatability was tested using the Pearson's r correlation coefficient and the intraclass correlation coefficient. Construct validity and internal consistency were tested among 180 patients. Construct validity was tested through the principal component analysis. The internal consistency was tested through Cronbach's alpha index. The statistical analysis was performed through the IBM Statistical Package for the Social Sciences (SPSS) Statistics Version 21.0 (Armonk, NY: IBM Corp.). The level of statistical significance was set at 5%. The study was conducted in the period October-December 2019. According to the results, the average age of patients was 58 years old and 50.6% were men. The mean value of the scale was 79.31 (standard deviation ± 15.75). The principal component analysis showed that the scale is unidimensional highlighting one factor that explains 68.24% of the total variance. Questions loadings ranged from 0.575 to 0.912 on the same factor. This means that all questions measure the same structure and are strongly concentrated in the same construction. Regarding the repeatability test, no statistically significant differences were observed between the two measurements. Pearson's r coefficient was 0.82 while the intraclass correlation coefficient was 0.91 (p<0.001) and indicate the very good reliability of the scale. Cronbach's alpha was 0.967 and indicates the excellent internal consistency of the scale. Data analysis showed that the Caring Behaviors Inventory-16 is a valid, reliable, simple, and short tool for assessing patients' perceptions of caring behaviors. Further tests are suggested to confirm the construct validity, reliability among patients, nurses, or nursing students.

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Section: Introductionmentioning

confidence: 99%

Psychometric Properties of the Greek Version of the Caring Behaviors Inventory-16

Alikari

Fradelos

Papastavrou

et al. 2021

Cureus

View full text Add to dashboard Cite

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“…Trotz der Sprachbarriere fühlten sie sich stets liebevoll behandelt. Die Schlüsselfunktion von Empathie in der Versorgung findet sich auch in der Literatur wieder [26].…”

Section: Diskrepanz In Eigen-und Fremdwahrnehmung In Bezug Auf Die Versorgungsqualitätunclassified

Ambulante Palliativversorgung von Patienten mit Migrationshintergrund in der Städteregion Aachen – Perspektiven von Behandelnden und Angehörigen

Nowara¹,

Krumm

Elsner

2021

Zeitschrift für Palliativmedizin

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ZusammenfassungDie Integration von kultureller Kompetenz gewinnt in der Palliativversorgung zunehmend an Aufmerksamkeit. Ziel ist eine gleichberechtigte Versorgung, die sich für die gleichwertige Behandlung aller ethnischen Gruppen und die Akzeptanz der kulturellen Bedürfnisse der Patienten ausspricht.In der vorliegenden Studie wurden die Erfahrungen von Professionellen mit der ambulanten Palliativversorgung von Patienten mit Migrationshintergrund und den Erfahrungen ihrer Angehörigen mit einer solchen Versorgung in der Städteregion Aachen erfasst. In der Städteregion Aachen, einem Kommunalverband mit über 550 000 Einwohnern im Westen Deutschlands, haben 30 % der Bürger einen Migrationshintergrund. Die Ergebnisse von Fragebogen- und Interviewanteilen zeigen teilweise unterschiedliche Wahrnehmungen der Professionellen und Angehörigen. In der Untersuchung stach die Diskrepanz zwischen der Eigen- und Fremdwahrnehmung der Professionellen bezüglich des kultursensiblen Umganges mit den Patienten hervor. Bei den Behandelnden zeigte sich eine von Unsicherheit geprägte Grundhaltung, während die Angehörigen sie als kompetent beurteilten. Die Erfahrungen der Angehörigen erwiesen sich als durchweg positiv und von Dankbarkeit sowie Zufriedenheit gekennzeichnet. Sie betonten die Wichtigkeit von Empathie und der grundsätzlichen Offenheit der Professionellen im Kontakt. Die absolvierten Fortbildungen der Behandelnden zu kultureller Kompetenz wurden jedoch wegen thematischer Beschränkungen auf Rituale unterschiedlicher Religionen am Lebensende als optimierungsbedürftig beschrieben. Ein Kritikpunkt war dabei die Vermittlung allgemeinen Faktenwissens und eine fehlende individualisierte Herangehensweise. Schlüsselelemente zur Optimierung der Weiterbildungen waren vermehrte Selbstreflexion und Patienten-Partnering-Programme, die eine reale, direkte Interaktion von Patienten und Professionellen im Rahmen von Trainingseinheiten beinhalten und somit die Individualität wie auch die Patientenbegegnung selbst in den Fokus rücken.

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“…These misunderstandings can lead to outcomes ranging from mild discomfort to a major lack of trust that damages the therapeutic relationship (Betancourt, Green, & Carrillo, ). Similarly, Hemberg and Vilander () stated that communication is vital for establishing trust within the caring relationship and for understanding cultures. The review findings suggest that one of the most important competencies is to have the ability to provide practical solutions for problems that can occur in cross‐cultural mental health care, rather than attempt to have an encyclopedic knowledge of culture‐specific responses.…”

Section: Dıscussionmentioning

confidence: 99%

A PRISMA‐Drıven Systematıc Revıew for Determınıng Cross‐Cultural Mental Health Care

Üzar-Özçeti̇n

Tee

2020

Int J of Nursing Knowl

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PURPOSE:The study aimed to determine how culture can affect mental healthcare delivery in order to make recommendations for improving care pathways supported by culturally competent care. METHODS: Three international databases were systematically and independently searched by two researchers. FİNDİNGS: The results were grouped under three themes-quality of cross-cultural mental health care, expectations of people receiving cross-cultural mental health care, and perspectives of healthcare providers on cross-cultural mental health care. CONCLUSİONS: The study indicates how important it is for nurses to understand the complex interplay between culture and mental health and to develop cultural awareness and sensitivity. PRACTİCE IMPLİCATİONS: The study seeks to identify best practice and make recommendations for enhancing positive attitudes toward the cultural needs of people with mental health problems Search terms:Cross-culture, culture, mental health

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Cultural and communicative competence in the caring relationship with patients from another culture

Cited by 29 publications

References 22 publications

Psychometric Properties of the Greek Version of the Caring Behaviors Inventory-16

Psychometric Properties of the Greek Version of the Caring Behaviors Inventory-16

Ambulante Palliativversorgung von Patienten mit Migrationshintergrund in der Städteregion Aachen – Perspektiven von Behandelnden und Angehörigen

A PRISMA‐Drıven Systematıc Revıew for Determınıng Cross‐Cultural Mental Health Care

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