Cultivating emotional intelligence in child welfare professionals: A systematic scoping review

Perry, Marlo A.; Creavey, Kristine; Arthur, Erin Gayle; Humer, Jessica Chance; Lundgren, Peter; Rivera, Isabella

doi:10.1016/j.chiabu.2020.104438

Cited by 20 publications

(9 citation statements)

References 63 publications

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“…Empathy and resilience can predict the professional decision-making self-efficacy of individuals to a certain extent, and then affect their work engagement [ 36 ]. The improvement of one's own empathy ability can not only improve their psychological resilience level [ 37 , 38 ], but also promote the generation of pro-social behavior, which is beneficial to the physical and mental health of patients [ 27 , 39 – 41 ].…”

Section: Introductionmentioning

confidence: 99%

Empathy alleviates the learning burnout of medical college students through enhancing resilience

Liu

et al. 2022

BMC Med Educ

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Objective The problem of learning burnout of medical students is becoming prominent, and empathy can play a good predictive role in learning burnout. The present study aimed to investigate the relationship between empathy and learning burnout, as well as the mediation effect of resilience in this relation. Methods Five hundred and eighty-eighth college students from a key medical university in Yunnan Province was investigated using the Basic Empathy Scale, Learning Burnout Scale, and Connor-Davidson Resilience Scale. All the measures showed good reliability and validity in the present study. Data were analyzed using SPSS 23.0 and Amos 22.0. Results Using structural equation modeling, we tested a conceptual model indicated that: (1) medical students' empathy negatively and significantly predicted learning burnout; (2) medical students' empathy positively predicts mental resilience; (3) resilience of medical students negatively predicts learning burnout; (4) resilience partially mediated the relationship between empathy and learning burnout of medical students, while also controlling for family socioeconomic status. Conclusion These findings highlight the mediating role of resilience in the effect of empathy on learning burnout of medical college students. It may contribute to a better understanding of the effect of empathy. Moreover, it can also provide constructive suggestions for protecting and improve empathy and resilience of medical college students.

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Section: Introductionmentioning

confidence: 99%

Empathy alleviates the learning burnout of medical college students through enhancing resilience

Liu

et al. 2022

BMC Med Educ

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“…Emotional intelligence has been broadly defined as the ability to understand and manage one’s own emotions, as well as the emotions of others (Mayer & Salovey, 1997), though the conceptual framework is evolving (Smith, et al, 2018). Emotional intelligence is an important contributor to workplace outcomes according to a recent review of the literature (O’Connor et al, 2019), for the helping professions in general (Giménez-Espert et al, 2020; Giménez-Espert & Prado-Gascó, 2018; Jimenez-Picon et al, 2021; Perry et al, 2020) and for medical professionals in particular (Khademi et al, 2021; Nightingale et al, 2018). According to the literature, there are positive relationships between EI and effective communication skills (e.g., in medical school interviews), attitudes towards communicating with patients, communication skills as rated by patients, collegiality, clinical skills, general resident performance, and patient trust (McCallin & Bamford, 2007; Satterfield et al, 2009; Stratton et al, 2005; Talarico et al, 2013; Weng, 2008; Weng et al, 2008, 2011).…”

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confidence: 99%

Validating a Novel Emotional Intelligence Instrument for Resident Physicians

et al. 2022

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To construct and validate a scale of emotional intelligence (EI) for the medical field, n = 80 resident physicians responded to a 69-item self-report measure during the pilot phase of development of the Scale of Emotional Functioning: Medicine (SEF:MED). Based on multiple-phase item and structural analyses, a final 36-item version was created based on data from n = 321 respondent residents. Initially exploratory factor analysis (EFA) and confirmatory factor analysis (CFA) supported the expected three-factor solution as did additional CFA from a second sample of n = 113 participants. Internal consistency reliabilities obtained from the original n = 321 residents for the three SEF:MED subscales of Interpersonal Skills (IS), Emotional Awareness (EA), and Emotional Management (EM) were 0.81, 0.82, and 0.84, respectively. Alphas for the second CFA data set were 0.89, 0.87, and 0.88 for IS, EM, and EA, respectively. In addition, the SEF:MED was validated by comparing it to related measures (i.e., the Profile of Emotional Competence (PEC) and the Maslach Burnout Inventory-Human Services Survey for Medical Personnel [MBI-HSS (MP)]); Correlation coefficients between the Total EI composite on the SEF:MED and the PEC global scales ranged from r = 0.64 to 0.68. Finally, correlation coefficients from the Total EI composite on the SEF:MED significantly related to the MBI-HSS (MP) Emotional Exhaustion (EE), Depersonalization (DP), and Personal Accomplishment (PA) scales (r = −0.50, −0.44, and 0.52, respectively). The SEF:MED may provide useful data to physicians and other medical professionals as they consider their own well-being and how it may affect care of their patients.

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“…These characteristics are particularly challenging when training on child maltreatment has to be developed as e-learning since a perceived reduction in interaction in the group was pointed out as an important criticism as elicited from the content analysis of trainers' subjective experiences. However, this digital learning framework embraces a supportive learning context, where reflective supervision and the use of experiential or simulation-based training may be able to elicit emotions within a system that is likely to enhance the development of emotional intelligence competencies [28]. Indeed, though based on a small number of sessions, the interprofessional nature of the ERICA e-learning training endorses openness with colleagues and an organizational culture that values acceptance, thus promoting the relatedness and the emotion regulation of professionals [29].…”

Section: Strengths and Weaknesses Of The Erica Digital Trainingmentioning

confidence: 99%

Professionals’ Digital Training for Child Maltreatment Prevention in the COVID-19 Era: A Pan-European Model

Crocamo

Bachi

Cioni

et al. 2022

IJERPH

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The responsiveness of professionals working with children and families is of key importance for child maltreatment early identification. However, this might be undermined when multifaceted circumstances, such as the COVID-19 pandemic, reduce interdisciplinary educational activities. Thanks to technological developments, digital platforms seem promising in dealing with new challenges for professionals’ training. We examined a digital approach to child maltreatment training through the ERICA project experience (Stopping Child Maltreatment through Pan-European Multiprofessional Training Programme). ERICA has been piloted during the pandemic in seven European centers involving interconnected sectors of professionals working with children and families. The training consisted of interactive modules embedded in a digital learning framework. Different aspects (technology, interaction, and organization) were evaluated and trainers’ feedback on digital features was sought. Technical issues were the main barrier, however, these did not significantly disrupt the training. The trainers perceived reduced interaction between participants, although distinct factors were uncovered as potential favorable mediators. Based on participants’ subjective experiences and perspectives, digital learning frameworks for professionals working with children and families (such as the ERICA model nested in its indispensable adaptation to an e-learning mode) can represent a novel interactive approach to empower trainers and trainees to tackle child maltreatment during critical times such as a pandemic, and as an alternative to more traditional learning frameworks.

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Cultivating emotional intelligence in child welfare professionals: A systematic scoping review

Cited by 20 publications

References 63 publications

Empathy alleviates the learning burnout of medical college students through enhancing resilience

Empathy alleviates the learning burnout of medical college students through enhancing resilience

Validating a Novel Emotional Intelligence Instrument for Resident Physicians

Professionals’ Digital Training for Child Maltreatment Prevention in the COVID-19 Era: A Pan-European Model

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