2013
DOI: 10.1002/acp.2971
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Crowd Effects in Unfamiliar Face Matching

Abstract: Summary Psychological research shows that humans can not reliably match unfamiliar faces. This presents a practical problem, because identity verification processes in a variety of occupational settings depend on people to perform these tasks reliably. In this context, it is surprising that very few studies have attempted to improve human performance. Here, we investigate whether distributing face matching tasks across groups of individuals might help to solve this problem. Across four studies, we measure the … Show more

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Cited by 47 publications
(84 citation statements)
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References 30 publications
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“…Analogous results have been reported by White et al . (), who show that aggregating responses over large groups can also significantly improve accuracy on such face matching tasks. The results presented here complement the White et al .…”
Section: Discussionmentioning
confidence: 99%
“…Analogous results have been reported by White et al . (), who show that aggregating responses over large groups can also significantly improve accuracy on such face matching tasks. The results presented here complement the White et al .…”
Section: Discussionmentioning
confidence: 99%
“…To model the effectiveness of this process, we conducted simulations to 'fuse' or combine judgements at the level of individual image pairs. The simulations followed previous work showing that aggregating the judgements of multiple participants improves identification accuracy [26,27]. We focused on data from the 30 s upright EFCT as this experimental condition most closely resembles working practice of forensic examiners; however, we also carried out these simulations with the PICT and found comparable results.…”
Section: (D) Fusion Analysismentioning
confidence: 93%
“…Although research into this question is ongoing, few solutions have been found so far. In terms of the process, we know that working together in pairs (Dowsett & Burton, 2015) or aggregating the responses of groups of individuals (White, Burton, Kemp, & Jenkins, 2013) can increase accuracy. Regarding the materials, evidence suggests that using computer-generated averages or arrays of instances can improve performance over comparison with a single image (White, Burton, Jenkins, & Kemp, 2014).…”
Section: Introductionmentioning
confidence: 99%