“…Firstly, to acquire and assimilate ideas and knowledge from external sources (Chang et al, 2012;Chiang and Hung, 2010) and, secondly, to co-develop with external partners, such as suppliers, customers, competitors, universities, firms in other industries etc. (Brunswicker and Hutschek, 2010;Fey and Birkinshaw, 2005;Oliveira and von Hippel, 2011;Ordanini and Parasuraman, 2011). This is termed as "inbound openness" by Chesbrough (2003), who argues that openness underlies innovation success by allowing the innovating firms to lower R&D cost, increase innovation productivity and newness, and reduce time to market (Chesbrough, 2003;Enkel et al, 2009).…”