Cross-Training Reference Librarians to Catalog

Fain, Margaret; Brown, Micheline; Faix, Allison

doi:10.1300/j124v22n01_05

Cited by 4 publications

(2 citation statements)

References 9 publications

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“…There are some examples in daily work, but they are still sufficiently unique to be worthy of articles in the literature. In 2004, in South Carolina, there was a process to cross‐train public services librarians to work in the technical services area, which the author noted was counter to the usual cross‐training efforts, which are oriented to bringing technical services staff into public services (Fain et al , 2004). That same year, there were two articles that addressed dual assignments in technical and public services.…”

Section: How We Workmentioning

confidence: 99%

New e-sources, new models: reinventing library approaches to providing access

Soules¹

2010

Library Hi Tech News

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PurposeThe purpose of this paper is to propose that librarians consider new ways of working in order to manage new types of electronic sources.Design/methodology/approachThis paper is based on a literature survey, readings outside the literature, and observations in the field.FindingsLibrarians need to think out of the box, change how they structure their organizations and work, and cede more control to users. Research limitations/implications – This is an opinion piece urging librarians to think differently.Practical implicationsIf librarians could think out of the box, give up their traditional organizational lines, and cede more control to users, managing new forms of electronic resources would be easier.Social implicationsChanging ways of thinking is a long, difficult process.Originality/valueThis paper was originally presented at the IFLA conference in Milan in August 2009.

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Section: How We Workmentioning

confidence: 99%

New e-sources, new models: reinventing library approaches to providing access

Soules¹

2010

Library Hi Tech News

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“…For instance, librarians at Coastal Carolina University review an initiative to crosstrain reference librarians to catalog. 8 Mozenter, Sanders, and Bellamy report on training non-reference desk staff to handle basic reference questions at the Atkins Library of UNC Charlotte. 9 …”

Section: Literature Reviewmentioning

confidence: 99%

Enhancing Library Staff Training and Patron Service Through a Cross-Departmental Exchange

Metzger¹

2006

Technical Services Quarterly

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The Information Commons Cross-Departmental Exchange was developed to contribute toward the integration of library services at the J. Murrey Atkins Library of the University of North Carolina at Charlotte. The Cross-Departmental Exchange provides structured orientations to library functions and services, tailored for all library employees. This paper describes the development of the Cross-Departmental Exchange and its place within the spectrum of cross-training programs. The structure of the Cross-Departmental Exchange and its benefits for employees and patrons are addressed. Finally, suggestions for implementing the program at other libraries are offered.

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A Preliminary Investigation of Technical Services Librarians’ Contributions to Library Guides in Academic Libraries

Diao

2021

Technical Services Quarterly

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Cross-Training Reference Librarians to Catalog

Cited by 4 publications

References 9 publications

New e-sources, new models: reinventing library approaches to providing access

New e-sources, new models: reinventing library approaches to providing access

Enhancing Library Staff Training and Patron Service Through a Cross-Departmental Exchange

A Preliminary Investigation of Technical Services Librarians’ Contributions to Library Guides in Academic Libraries

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