Cross-Cultural Investigation of the Effects of Explanations on Drivers’ Trust, Preference, and Anxiety in Highly Automated Vehicles

Du, Na; Robert, Lionel; Yang, X. Jessie

doi:10.1177/03611981221100528

Cited by 5 publications

(1 citation statement)

References 26 publications

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“…Existing literature reviews suggest a need for a more comprehensive understanding of the variables influencing the public’s willingness to accept autonomous shuttles ( 18 , 19 , 30 , 31 ). Given that mobility patterns and perceptions toward AVs can vary across geographic regions ( 32 ) and cultures ( 33 ), this study aims to address the following question: What factors affect the public’s willingness to use autonomous shuttles in Malaysia?…”

mentioning

confidence: 99%

Predicting Public Willingness to Use Autonomous Shuttles: Evidence from an Emerging Economy

Liew,

Vafaei-Zadeh,

Teoh

et al. 2023

Transportation Research Record: Journal of the Transportation R

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The purpose of this paper is to investigate the public’s willingness to adopt autonomous shuttles for public transport. This study proposes a research framework to explain people’s adoption intentions. Therefore, this study adapts and extends the value-based adoption model based on the cost-benefit theory. Using empirical data from 312 respondents in Malaysia, a structural equation model is utilized to test the hypotheses. The results indicate that perceived usefulness and perceived enjoyment have a positive influence on perceived value. Furthermore, perceived value positively influences the intention to use autonomous shuttles. Perceived risk was found to have no influence on perceived value, and the relationship between perceived risk and perceived value was not moderated by personal innovativeness. To improve consumer adoption intention predictions for this complex and new technology, future research should consider incorporating additional variables. Additionally, once autonomous shuttles are introduced into the market, future studies can utilize market data for more precise analysis. This study adds to past research findings by providing a detailed understanding of the role of perceived value in the adoption of autonomous shuttles. It contributes new knowledge on consumers’ psychological stance toward this emerging technology. Consequently, it serves as a valuable benchmark for further studies seeking to provide a more comprehensive understanding of consumer acceptance of autonomous shuttle services, particularly in emerging economies.

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confidence: 99%

Predicting Public Willingness to Use Autonomous Shuttles: Evidence from an Emerging Economy

Liew,

Vafaei-Zadeh,

Teoh

et al. 2023

Transportation Research Record: Journal of the Transportation R

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What Does It Mean to Anthropomorphize Robots?

Bhatti

Robert

2023

Companion of the 2023 ACM/IEEE International Conference on Human-Robot Interaction

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Anthropomorphism is a well-used but vague concept that demands further understanding and clarification to be effectively used in HRI research. Although most HRI research defines and uses anthropomorphism as a human-like attribution process, there is lack of distinction between its deployment in design versus its manifestation in user response. Furthermore, researchers need to separate mindless from mindful anthropomorphism and find ways to theorize and measure each. Researchers also need to consider the dynamic and contextual nature of anthropomorphism to generate relevant findings for research as well as practice. CCS CONCEPTS• HCI design and evaluation methods • User interface design • Analysis and design of emerging devices and systems • Robotics

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A Comprehensive Review: Multisensory and Cross-Cultural Approaches to Driver Emotion Modulation in Vehicle Systems

Zhang,

Raja Ghazilla,

Yap

et al. 2024

Applied Sciences

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Road accidents are caused by multiple factors. Aggressive driving and traffic violations account for 74% of road traffic accidents. In total, 92% of fatalities occur in low- and middle-income countries. Drivers’ emotions significantly influence driving performance, making emotional modulation critical during vehicle interaction. With the rise of smart vehicles, in-vehicle affective computing and human-centered design have gained importance. This review analyzes 802 studies related to driver emotional regulation, focusing on 74 studies regarding sensory stimuli and cultural contexts. The results show that single-sensory methods dominate, yet multisensory approaches using auditory and visual elements are more effective. Most studies overlook cultural factors, particularly the differences in East–West cultural values, indicating a need to tailor modulation methods based on cultural preferences. Designs must emphasize adaptability and cultural consistency. This review aims to analyze driver emotional modulation thoroughly, providing key insights for developing vehicle systems that meet the diverse emotional and cultural needs of global drivers. Future research should focus on creating multisensory emotional modulation systems that offer positive reinforcement without causing excessive relaxation or aggression, accommodating subtle cultural and individual differences, thus enhancing the safety of autonomous driving.

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Cross-Cultural Investigation of the Effects of Explanations on Drivers’ Trust, Preference, and Anxiety in Highly Automated Vehicles

Cited by 5 publications

References 26 publications

Predicting Public Willingness to Use Autonomous Shuttles: Evidence from an Emerging Economy

Predicting Public Willingness to Use Autonomous Shuttles: Evidence from an Emerging Economy

What Does It Mean to Anthropomorphize Robots?

A Comprehensive Review: Multisensory and Cross-Cultural Approaches to Driver Emotion Modulation in Vehicle Systems

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