Objective:The purpose of this study is to develop and validate the psychometric
properties of a scale for measuring the quality of patient medication
counseling by using the Rasch model.Methods:In this study, the scale was developed based on the literature review. It
consisted of 31 items across five subscales: introduction, problem
identification, content, behavior, and conclusion. A convenient sample of
community pharmacists was recruited from four major cities in Vietnam:
Hanoi, Da Nang, Ho Chi Minh, and Can Tho. Data collection was conducted from
June 10 to October 30, 2017. A Rasch analysis for polytomous data was
performed to assess the suitability of the item and the reliability of the
scale.Results:The research results showed that all items had a positive point-measure
correlation coefficient between 0.47 and 0.77. All items had infit and
outfit values in the optimal range between 0.5 and 1.5 except for
D5, but its value was within acceptable range. Differential
item function analysis indicated that all items had no DIF, except for items
B4 and E4 containing moderate magnitude of DIF.
Response category statistics found that there was a gradual increase in
difficulty level from category 1 to 5 and no presence of reversal. Infit and
outfit statistics of these categories were also considered good, with their
values close to 1. The test result of the item characteristic curve and the
person-item map showed that there were some overlapping items. Their
appearance, however, might play an important role in measuring different
aspects of construct. The overall scale reliability index (0.97) was high
and the overall scale separation index (6.11) was good.Conclusions:The developed scale satisfied the requirements of the Rasch model. The scale
is a useful tool that could be used to measure the quality of patient
medication counseling among community pharmacists.