1999
DOI: 10.1006/ijhc.1999.0329
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Critical success metrics: evaluation at the business level

TIM MENZIES
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Cited by 6 publications
(2 citation statements)
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“…However, most of the expert systems literature proposes evaluations based on very few tests 1 , as indicated in Figure 2. For example, Menzies defined a minimal test procedure requiring a mere 40 successful tests to check an expert controller for a complex chemical plant (125 kilometers of highly inter-connected piping) [32]. Upon completion of testing, its performance (in terms of the correctness) is assessed via comparing it with human operators.…”
mentioning
confidence: 99%
“…However, most of the expert systems literature proposes evaluations based on very few tests 1 , as indicated in Figure 2. For example, Menzies defined a minimal test procedure requiring a mere 40 successful tests to check an expert controller for a complex chemical plant (125 kilometers of highly inter-connected piping) [32]. Upon completion of testing, its performance (in terms of the correctness) is assessed via comparing it with human operators.…”
mentioning
confidence: 99%
“…'s observation. Menzies [2000] tries to answer a hard question: how to assess a system in the absence of an oracle. One method for oracle-less testing is a critical success metric (CSM).…”
mentioning
confidence: 99%