Critical Success Factors of Organizational Performance: A Study of Small and Medium Enterprisesin Jordan

Alqudah, Mashal; Osman, Azlin Fazlina; Safizal, M. A

doi:10.9790/0837-19615357

Cited by 3 publications

(4 citation statements)

References 14 publications

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“…Based on their current policies and conditions, an organization might implement several quality management and control systems (AlQudah, Osman, & Safizal, 2014).…”

Section: Highly Manifestedmentioning

confidence: 99%

“…According to Caliskan & Zhu (2020), higher education institutions must respond to changing educational needs by adopting more flexible organizational cultures to meet their academic, social, and economic conditions. It is common for an organization to reach a point where it is easier to stick to the path of least resistance than it is to pursue development and innovation (AlQudah Osman, & Safizal, 2014). Individual learning is always influenced by the amount of time spent on a task and the assignment's fit with the student (Jez & Wassmer, 2015).…”

Section: Highly Manifestedmentioning

confidence: 99%

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Critical Success Factors of the Flexible Learning Delivery as Organizational Innovation of One State University in the Philippines

Aliazas

Panoy

Rosario

et al. 2021

IJEMDS

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The COVID-19 pandemic has caused the whole educational system to collapse during the lockdown period. Hence, higher education institutions (HEI) led the change of learning delivery mode phases for effective and efficient academic services. This study describes the extent of manifestation on critical success factors (CSF) observed in one state university and determines the degree of organizational innovation practices in terms of technologyenhanced instructions. It also investigates the dimensions of CSFs that singly or in combination predict organizational innovations. The study purposively chose 251 faculty members from Laguna State Polytechnic University-San Pablo City, Philippines as respondents. Multiple regression analysis was used to determine significant predictors of Organizational Innovations. The findings reveal that five (5) constructs of CSFs were highly manifested (IUQDDI, ILT, IFCE, ISC & ITQ) among respondents and organizational innovations concerning technology-enhanced instructions viewed as highly practiced. Likewise, moderate to a strong association was seen between CSFs and organizational innovations. Furthermore, ISC, ILT, IUQDDI, and IFCE as the CSF construct were deemed significant predictors of organizational innovations. The results served as basis for organizations' future planning on the effective implementation of the learning delivery mode.

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“…Based on their current policies and conditions, an organization might implement several quality management and control systems (AlQudah, Osman, & Safizal, 2014).…”

Section: Highly Manifestedmentioning

confidence: 99%

Section: Highly Manifestedmentioning

confidence: 99%

Critical Success Factors of the Flexible Learning Delivery as Organizational Innovation of One State University in the Philippines

Aliazas

Panoy

Rosario

et al. 2021

IJEMDS

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“…So to measure organizational performance, one has to measure the actual outputs against the intended outputs i.e. the goals and objectives that had been earlier set (Alqudah, Osman & Safizal, 2014).…”

Section: Organizational Performancementioning

confidence: 99%

Effects of Best Product Strategic Positioning on Organizational Performance in Telecommunication Industry, in Kenya

OLE KULET,

WANYOIKE (Ph.D),

KOIMA (Ph.D)

2019

strategicjournals.com

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The purpose of this study was to examine the effect of best strategic positioning as envisaged in the Delta Model on Organizational performance. The target population consisted of 6,149 front office employees of the four major telecommunication firms in Kenya namely Safaricom, Airtel, Orange and Equitel. The study covered five major cities and towns in Kenya namely Nairobi, Mombasa, Kisumu, Nakuru and Eldoret. Data was collected from 144 respondents drawn from a cross-section of employees specifically those in front office as they were directly involved in the day to day customer service. The response rate of the total questionnaires issued was 83%. A descriptive survey research design was used in this study. Questionnaires were used to collect the data. Analysis of the survey responses was done by means of Statistical Package for Social Sciences (SPSS). PearsonCorrelation along with multiple regressions was used in data analysis and the testing of hypotheses. Pearson correlation was used to establish the association between the strategic positions and organizational performance while multiple regressions were used to find out the amalgamated influence on the four strategic positions on organizational performance. The study established through multiple regression that best product strategic position had a significant coefficient ( =0.152, p value= 0.031) which implied that best product strategic positioning had a positive effect on organizational performance. The study concluded that the Best product strategic positioning had not only a positive correlation but also significant effect on the organizational performance of the telecommunication companies in Kenya. The study recommended that managers need to focus on the Best product strategic position in order to achieve a great organizational performance in their respective organizations.

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“…Selection of qualified human resources is a key success factor for organizations (AlQudah et al, 2014). It is crucial to employ a highly skilled workforce to remain competitive and productive in the global marketplace (Williams, 2015).…”

Section: Introductionmentioning

confidence: 99%

The Influence of Soft Skills on Employability: A Case Study on Technology Industry Sector in Malaysia

Fadhil¹,

Ismail²

2021

IJIKM

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Aim/Purpose: This research investigates the influence of soft skills on graduates’ employability in the technology industry, using the technology industry sector in Malaysia as a case. Background: Organizations are looking for appropriate mechanisms to hire qualified employees with strong soft skills and hard skills. This requires that job candidates possess a set of qualifications and skills which impact their employability. Methodology: Fuzzy Delphi analysis was conducted as preliminary study to identify the critical soft skills required by technology industry sector. The preliminary study produced ten critical soft skills to form a conceptual model of their influence on employability. Then, an online questionnaire survey was distributed in two industry companies in Malaysia to collect research data, and regression analysis was conducted to validate the conceptual model. Contribution: This research focuses on the influence of soft skills on graduate employability in the technology industry sector, since the selection of the best candidate in the industry will improve employee performance and lead to business success. Findings: The results of regression analysis confirmed that Communication skills, Attitude, Integrity, Learnability, Motivation, and Teamwork are significantly correlated with employability, which means that these soft skills are the critical factors for employability in Malaysian technology companies. Recommendations for Practitioners: The model proposed in this article can be used by employers to give better assessment of candidates’ compatibility with the jobs available. Impact on Society: This research highlights the critical soft skills required by technology industry sector, which will reduce the unemployment percentages among graduates. Future Research: More studies are required to examine the soft skills found in the literature and to define the most important skills from a general perspective of the industry. Future research should assess the moderating role of other variables, such as skills gap, employee performance, and employee knowledge. Furthermore, it is recommended to conduct similar studies of soft skills for employability in other countries.

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Critical Success Factors of Organizational Performance: A Study of Small and Medium Enterprisesin Jordan

Cited by 3 publications

References 14 publications

Critical Success Factors of the Flexible Learning Delivery as Organizational Innovation of One State University in the Philippines

Critical Success Factors of the Flexible Learning Delivery as Organizational Innovation of One State University in the Philippines

Effects of Best Product Strategic Positioning on Organizational Performance in Telecommunication Industry, in Kenya

The Influence of Soft Skills on Employability: A Case Study on Technology Industry Sector in Malaysia

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