Critical incident stress management: A review of the literature with implications for social work

Abstract

This article describes the debates in the research literature surrounding the provision of critical incident stress management (CISM) and outlines the implications for social work. The literature reviewed suggests that critical incident stress debriefing (CISD) as an intervention needs to be offered as part of a comprehensive programme of critical incident stress management that is integrated and sensitive to the organizational context. Strengths-based principles need to underpin an integrated critical incident stress management policy that is sensitive to differences in individual responses, organizational contexts and diverse fields of social work practice. Adaptations of Mitchell’s original model of critical incident stress management which aim at mitigating the potential negative impact of critical incidents encountered in the workplace whilst enhancing personal resilience are discussed with reference to recent critiques of this model.

The Role of Managers in Critical Incident Stress Management Programmes: A Qualitative Study of New Zealand Social Workers

“…The aim of the wider research was to determine which models of CISM were preferred by social workers in New Zealand (Pack, 2012a(Pack, , 2012b. Once these models were identified, the secondary aim was to describe what the experience of CISD was from the perspective of the social workers interviewed.…”

“…Once these models were identified, the secondary aim was to describe what the experience of CISD was from the perspective of the social workers interviewed. The wider study involving the literature review and models preferred is reported separately in more detail, though it is summarised more briefly in this paper (Pack, 2012a(Pack, , 2012b.…”

Validasi Modul Pelatihan Pendampingan Klien pada Pekerja Sosial

“…Beberapa penelitian mengenai pekerja sosial memperlihatkan bahwa keadaan pekerjaan yang tidak stabil, beban kasus yang didampingi menjadi penyebab terjadinya burnout mengakibatkan kasus yang tidak selesai, absen dari tugas dan keluar dari pekerjaan (Kim dan Stoner, 2008;Smith et al, 2013). Hal lain yang menjadi alasan stres adalah peran pribadi di rumah dan kehidupan bermasyarakat (Pack, 2012;Cook & Wills, 2012;Putri et al, 2013).…”

Revisiting the Compassion Fatigue, Burnout, Compassion Satisfaction, and Resilience Connection Among CISM Responders

“…This also includes facilitating trauma survivors' access to continued care as needed (Myers & Wee, 2005). Studies have been mixed regarding the effectiveness of CISM, specifically the crisis intervention component of critical incident stress debriefings (McNally, Bryant, & Ehlers, 2003;Myers & Wee, 2005;Pack, 2012;Roberts, 2002;Roberts & Everly, 2006;van Emmerik, Kamphuis, Hulsbosch, & Emmelkamp, 2002). However, trained providers of CISM have reported an array of symptoms of psychological stress after providing CISM services (Wee & Myers, 2003).…”