Critical Factors Affecting Quality Performance in Construction Projects

Jha, Kumar Neeraj; Iyer, K.C.

doi:10.1080/14783360600750444

Cited by 146 publications

(118 citation statements)

References 7 publications

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“…Serpell et al [15] carried out a study specific to the Chilean construction industry, where they concluded that a large number of problems plaguing construction quality in Chile are due to a lack of integration between the different industry representatives, and to poor cooperation and teamwork in the development of construction projects. Jha and Iyer [6] conducted a similar study to determine the reasons for underperformance in the quality of Indian construction projects, and concluded that project manager competence, top management support, and interaction between project participants are factors that contribute positively to achieving the desired quality level, while conflict among project participants, ignorance and lack of knowledge, and hostile socio-economic and climatic conditions adversely affect the quality of construction projects in India.…”

Section: Research Problem and Methodologymentioning

confidence: 99%

Quality Performance: The Case of Construction Projects in the Electricity Industry in Kenya

Ogano

Pretorius

2010

SAJIE

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Pressure from the Government of Kenya to have citizens connected to electricity as a means of improving their standard of living has resulted in a focus on the electricity utilities to expand the power distribution network. Contractors have therefore been approved to expedite the process. This has, however, resulted in sub-standard work being done by some of the contractors. The main objective of the research is to determine the critical factors that are instrumental in the delivery of quality construction projects for the electricity industry of Kenya. The results of the research reveal that there are areas in which the electricity utilities and the associated contractors perform poorly, indicating the need to improve the quality of completed projects. OPSOMMINGDruk van die regering van Kenia om sy burgers se lewenstandaard te verhoog, het aanleiding gegee tot 'n behoefte aan die vermeerdering van elektriese aansluitings. Dit het verder daartoe aanleiding gegee dat elektrisiteitsverskaffers die elektrisiteitsverspreidingsnetwerk voortdurend moes vergroot. Om die proses te verhaas, is kontrakteurs aangestel om sekere werk te doen. Dit het egter daartoe gelei dat sekere subkontrakteurs substandaard werk lewer. Die hoofdoel van die navorsing is om kritiese faktore te identifiseer wat aflewering van kwaliteit konstruksieprojekte in die elektrisiteitsindustrie van Kenia beïnvloed. Die resultate van die navorsing dui daarop dat daar areas is waar die elektrisiteitsverskaffers self asook die kontrakteurs nie na wense presteer nie. Die behoefte aan kwaliteitsverbetering in die voltooiing van projekte word geïllustreer.

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Section: Research Problem and Methodologymentioning

confidence: 99%

Quality Performance: The Case of Construction Projects in the Electricity Industry in Kenya

Ogano

Pretorius

2010

SAJIE

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“…PM is a way for the appropriate use of human work force, machinery and money in order to reach the final goal minus any errors within the first run. PM literature suggests that a senior manager's support is a critical mission and that its effectiveness presence is influential in the success of the project [10,11]. It is essential to notice that PM is the only way that can ensure us of performing projects on time.…”

Section: S Mohammad Arabzad and Hadi Shirouyehzadmentioning

confidence: 99%

Improving Project Management Process in Municipality Based on SWOT Analysis

Arabzad¹,

Shirouyehzad²

2012

IJET

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Abstract-Currently,Project management concept developments alongside the organizations requirements in applying this knowledge, providing a method (methods) for designing and implementing a better PM is deemed necessary. Thus, every effort should be made in order to improve, plan and execute projects. The results will include increased quality of work, employer and customer satisfaction, reduction of costs and saving time. In this article various perspectives on Critical Success Factors, which affect the success level of a project, have been gathered using Strategic Management approach. Then the required data for solving these problems in projects using SWOT (Strength, Weakness, Opportunity, and Threat) is obtained by questioning a panel of experts. Then by analyzing the results, an efficient "flowchart" is presented in which the design procedure, deployment and implementation of the projects is demonstrated by considering the Strategic Management approach. Results show that by using information from SWOT matrix, many project threats and weaknesses are in fact, reversible.

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“…Quality is defined as meeting the customer's expectations, or compliance with customer's specification according to appearance, performances, and reliability of the project for a given price range [14]. However, quality may sometimes be ignored in construction industry in order to reduce the costs or to shorten the project time [15].…”

Section: Issues On Qualitymentioning

confidence: 99%

Leadership Quality for Malaysia Construction Leader to Steer a Success Construction Project

Nasaruddin

Rahman

2016

MATEC Web of Conferences

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Abstract.Issues that dominate the construction industry for the long time such as time overrun, cost overrun, quality of construction and also safety during the construction process are difficult to resolve because of several factors involved which amongst them are leadership quality in the industry. Solving these issues can make the industry more sustainable in nature. This paper presents the need of leadership quality among construction parties involved to steer a construction project successfully. Literature work found that 11 leadership qualities to ensure construction project success. From the frequency analysis, five most dominant leadership qualities are team building, communication skill, visioning, planning & strategy skill, and decision making. Beside the literature, this study also seeks an opinion from a senior leader of a successful construction company regarding the need of these qualities amongst parties to resolve the construction issues. The results from an interview session indicate that he fully agreed with the need of all the qualities in the construction industry. This shows that there is a strong relationship between solving the issues with the leadership quality in ensuring construction project success. These qualities should be further investigated to acquire a better representation of leadership quality in resolving construction issues for Malaysia construction industry.

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Critical Factors Affecting Quality Performance in Construction Projects

Cited by 146 publications

References 7 publications

Quality Performance: The Case of Construction Projects in the Electricity Industry in Kenya

Quality Performance: The Case of Construction Projects in the Electricity Industry in Kenya

Improving Project Management Process in Municipality Based on SWOT Analysis

Leadership Quality for Malaysia Construction Leader to Steer a Success Construction Project

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