2017
DOI: 10.15761/mhar.1000143
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Crisis Intervention Team (CIT) metrics: a novel method of measuring police performance during encounters with people in crisis

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Cited by 2 publications
(3 citation statements)
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“…Such data could be used to assess the performance of many officers in many interactions by establishing what optimal behaviors officers could have reasonably engaged in, 1 what behaviors they did engage in, and what outcomes were likely given their behavior and circumstances. Outside of traditional SSOs, research on officer performance has historically not synthesized this range of information at scale, focusing primarily on the outcomes of police–community member encounters and less on the series of processes that give rise to them (James & James, 2017; Vila et al, 2018).…”
Section: Measurement Of Police–communtiy Interactionsmentioning
confidence: 99%
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“…Such data could be used to assess the performance of many officers in many interactions by establishing what optimal behaviors officers could have reasonably engaged in, 1 what behaviors they did engage in, and what outcomes were likely given their behavior and circumstances. Outside of traditional SSOs, research on officer performance has historically not synthesized this range of information at scale, focusing primarily on the outcomes of police–community member encounters and less on the series of processes that give rise to them (James & James, 2017; Vila et al, 2018).…”
Section: Measurement Of Police–communtiy Interactionsmentioning
confidence: 99%
“…body-worn camera (BWC), measurement tool, metrics, police performance, police-community encounters Over the past decade, high-profile incidents involving police officers' use of force on community members have been captured on video and disseminated in social and traditional media, leading to widespread protests against police brutality and calls for greater accountability among the police (Goff et al, 2016;James, 2017;Nix et al, 2017). In response, an increasing number of police departments have adopted the use of body-worn cameras (BWCs) to record video footage of interactions between officers and community members (Ariel, 2016;Katz et al, 2014;Lum et al, 2019;McClure et al, 2017).…”
Section: Introductionmentioning
confidence: 99%
“…This is based both on guidelines of the law and appropriateness of actions based on expert opinion. To date, Vila, James, James, and Waggoner (2012) have developed metrics for use of force, tactical social interaction (Vila & James, 2014), and crisis intervention (James & James, 2017).…”
Section: Literature Reviewmentioning
confidence: 99%