Crisis Communication and Terrorist Attacks: Framing a Response to the 2004 Madrid Bombings and 2005 London Bombings

Canel, María José; Sanders, Karen

doi:10.1002/9781444314885.ch22

Cited by 35 publications

(33 citation statements)

References 15 publications

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“…It was an obvious aspect to be covered while reporting such an event, as Spencer (2005) has called for more focus on non-dramatic but socially more desirable aspects during conflict reporting. Those 'desirable' aspects of reporting like responsibility for the attacks, emergency responses of the affected environment, defiance and solidarity of the victims, and their mourning and suffering were evident in the reporting of London Bombings, 2008 (Canel & Sanders, 2010). However, the theme received a marginal focus in the coverage of Mumbai attacks.…”

Section: Discussionmentioning

confidence: 90%

The media–terrorism symbiosis: a case study of Mumbai attacks, 2008

Iqbal

2014

Asian Journal of Communication

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There has been a long-standing debate among scholars, policy-makers, politicians and journalists about the relationship between terrorism and the news media for whom terrorism is usually a newsworthy story. A primary focus of the debate is to investigate the media-terrorism symbiotic relationship. This paper explores this relationship through a qualitative, thematic analysis of how British TV news channels covered a major terrorist incident after the 9/11 -Mumbai attacks 2008. It examines the interpretive theme of 'awe, terror and chaos', and how it is selected, prioritized and developed in the presentation of the events which spread over a period of more than 72 hours. Additionally, it considers the kind of political and organizational factors that might shape or modify the editorial decision-making processes and ideological assumptions that may lie behind such coverage. Ultimately, the study maintains that British TV news outlets play an important role in mediating terrorist messages and focus primarily on images of terror and violence during the coverage of Mumbai attacks. While there are key differences between public and commercial TV news in the style and presentation of coverage, with the former being more careful in approach, the news channels concentrate on televising death and injury and the propagation of chaos and confusion in the affected city.

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Section: Discussionmentioning

confidence: 90%

The media–terrorism symbiosis: a case study of Mumbai attacks, 2008

Iqbal

2014

Asian Journal of Communication

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“…But earlier research (e.g. Picard, 1989;Richards, 2004;Weimann, 2008;Canel and Sanders, 2010;Somerville and Purcell, 2011) concludes that the terrorist's strategic communication is rather sophisticated and that media exposure has several aims. The Norway attacks demonstrate the need for developing specific terrorism crisis communication theory.…”

Section: Discussionmentioning

confidence: 99%

Crisis communication and terrorism: the Norway attacks on 22 July 2011

Falkheimer

2014

Corporate Communications: An International Journal

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If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation. AbstractPurpose -The aim of this paper is two-fold: to describe and to consider the implications of the synthesis between terrorism, the media and strategic communication, using the Norway attacks as an example; and to describe and analyze the challenges and execution of crisis communication during and after the Norwegian attacks. Design/methodology/approach -The article is based on earlier research and secondary data (an extensive assessment made by the Norwegian police authority in 2012), as well as a minor media analysis focusing on representation of the perpetrator. An interview with two high-ranking communication officials working for the crisis management coordination secretariat in Norway has served as supplementary material. Findings -The crisis challenged the linear process of standard planning and information transmission. The terrorist attacks in Norway and how they were framed, especially before the perpetrator was identified, are linked to a global discourse on terrorists, and demonstrate the need for developing specific terrorism crisis communication theory. The news media coverage gave the perpetrator and his political messages publicity, but more as a lone disturbed individual, associated with school shootings more than with terrorism. There is a need for increased knowledge about terrorism as strategic communication or public relations. The variety among stakeholders and the increased possibilities for terrorists to control and plan their communications in have implications during all phases of a crisis. New strategies and tactics that oppose and defeat the terrorist's communication goals must be developed. Originality/value -The article views terrorism from a communication perspective and develops important questions about the relationship between terrorism, media, strategic communication and crisis communication.

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“…As examinations of other cases of government communication in Spain have demonstrated (Canel & Sanders, 2010;Canel, 2012), this model produces new insights into the relations between the government's preferred framing and the frames that actually appear in the news.…”

Section: Analyizing Framing Contestsmentioning

confidence: 99%

Framing analysis, dramatism and terrorism coverage: politician and press responses to the Madrid airport bombing

García-Gurrionero

Canel-Crespo

2016

Communication & Society

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The media and terrorism is an area that has attracted researchers' attention in looking at the strategic dimensions of framing. This paper combines both Entman's framing theory (and his 'cascading activation' model for analysis of framing contests) with a dramatistic approach to rhetoric (the Burkean concepts of the pentad and ratios) to see whether connections can be made that help provide a better understanding of the phenomenon of interactions between politicians' words and media reactions to those words. Speeches given by the Spanish Prime Minister and the official opposition in reaction to a terrorist attack in Madrid are analysed. Our empirical analysis shows a highly fragmented capacity for cultural resonance, and a 'two sided context' with two very different interpretations of the situation. Our findings demonstrate that an appreciation of the dramatistic approach to rhetoric enhances our comprehension of people's motives for adopting or rejecting the different frames used by leaders (politicians and the media) as they seek to frame issues for a range of purposes. They also suggest that combining approaches from the humanities and the social sciences by emphasizing motives as a key variable for the dynamics of framing contests might open up interesting avenues for research on framing as also on the relations between symbols and actions.

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Crisis Communication and Terrorist Attacks: Framing a Response to the 2004 Madrid Bombings and 2005 London Bombings

Cited by 35 publications

References 15 publications

The media–terrorism symbiosis: a case study of Mumbai attacks, 2008

The media–terrorism symbiosis: a case study of Mumbai attacks, 2008

Crisis communication and terrorism: the Norway attacks on 22 July 2011

Framing analysis, dramatism and terrorism coverage: politician and press responses to the Madrid airport bombing

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