Crisis centers: A social movement perspective

Abstract

The literature on crisis centers has focused on descriptions of the programs or of the process of crisis intervention. A social movement model is proposed to explain the evolution of crisis centers and to contribute to our understanding of the success or failure of crisis centers. Crisis centers are discussed in terms of the original generating conditions, leadership styles, organization, and adaptation process. In conclusion, the implications of a social movement perspective for community psychologists are discussed.

A Response to the Changing Needs of the Community

“…All floors and departments of GMHC were notified that we would begin accept¬ ing walk-ins as of February 1,1990. In addition, the Hotline counselors would have the option of informing callers of both in-house and off-site A-Team.…”