“…She cites similar experiences at the Manchester Museum, where the mix of responses included some that were highly critical and personal, affecting one's confidence and causing personal upset (Brown 2011, 146). In her paper, Challis notes, 'None of us are rubber balls that bounce back after confrontations or difficult discussions, though we may welcome debate, and dealing with personally focussed criticism can cause distress' (Challis 2013). Strachan and Makay also recognise that their own discomfort with conflict informed their relationships with the Muslim women with whom they worked, considering whether their fear of offending them may have caused them to change the questions they asked.…”