Creating StoryLines: Participatory Design with Power Grid Operators
Wissal Sahel,
Wendy E. Mackay,
Antoine Marot
Abstract:Designing interactive technology to support safety-critical systems poses multiple challenges with respect to security, access to operators and the proprietary nature of the data. We conducted a two-year participatory design project with French power grid operators to both understand their specific needs and to collaborate on the design of a novel collaborative tool called StoryLines. Our primary objective was to capture detailed, in-context data about operators' work practices as part of a larger project desi… Show more
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