Creating Shared Value Through Information Technologies

Manouar, Abdellah El; Hilali, Wail El

doi:10.1007/978-3-030-34269-2_5

Cited by 3 publications

(3 citation statements)

References 7 publications

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“…To collect data, we prepared a semi‐structured interview script in accordance with authors Aksoy et al (2019), Dionisio and de Vargas (2020), Lind et al (2018), Manouar and El Hilali (2020), Mirvis and Googins (2017), and Porter and Kramer (2011). The protocol was prepared from the two main categories we identified in the theoretical framework: CSI and CSV.…”

Section: Methodsmentioning

confidence: 99%

“…External factors include state institutions, competitors, and customer behavior, while internal factors include organizational culture, leadership values and the organization's founders. CSV, therefore, identifies and expands the connection between economic and social progress in a win–win situation, considering the internal and external organizational context (Manouar & El Hilali, 2020).…”

Section: Csv From Csimentioning

confidence: 99%

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Rethinking the company's role: Creating shared value from corporate social innovation

Bitencourt,

Zanandrea,

Froehlich

et al. 2024

Corp Soc Responsibility Env

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This article aims to analyze how corporate social innovation contributes to the creation of shared value. The research presents a unique case study of a company in southern Brazil that is recognized for its strategic repositioning, based on a redefinition of its purpose and the inclusion of social and environmental values in its business model. We questioned how a for‐profit organization could create shared value based not only on economic considerations but also on social values? To this end, and based on Den Ouden's (2012) framework, we use multiple‐level analysis, considering the value created for users, organizations, society, and the ecosystem. To collect the data, we use in‐depth semi‐structured interviews and documentary research, followed by qualitative content analysis aided by Nvivo. We highlight the fact that for a company to create value considering diverse stakeholders at multiple levels of analysis, it must develop a capacity for collaboration, especially the ability to communicate and learn collectively. As a practical contribution, the results indicate that in creating shared value from corporate social innovation, it is important for organizational changes to be systemic, and for the development of solutions to focus on needs that emerge from the community. The study signals the importance of the community, especially the user, in developing solutions that focus on social challenges and encourage for‐profit organizations to rethink their role in society.

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Section: Methodsmentioning

confidence: 99%

Section: Csv From Csimentioning

confidence: 99%

Rethinking the company's role: Creating shared value from corporate social innovation

Bitencourt,

Zanandrea,

Froehlich

et al. 2024

Corp Soc Responsibility Env

View full text Add to dashboard Cite

show abstract

“…In the case of CSV, one of the main critical deficiencies is the lack of multiple perspectives—most particularly—those reflecting the opinions of social agents. A possible and interesting measure to be developed could well be the creation of actions on stakeholders' perception and satisfaction towards CSV issues (El Manouar & El Hilali, 2020; Porter, Hills, Pfitzer, Patscheke, & Hawkins, 2012; Dembek et al, 2016).…”

Section: Introductionmentioning

confidence: 99%

The impact of creating shared value on hotels online reputation

Fernández-Gámez

Gutiérrez-Ruiz

Vicario

et al. 2020

Corp Soc Responsibility Env

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In this study, we investigated the relationships between created shared value (CSV) strategies and online reputation (OR) within the hotel industry. Our results show that CSV strategies improve hotel OR assigned by clients participating in consumer review Websites. Our findings fundamentally indicate that the relationship between CSV and OR in the hotel industry is relevant in two major CSV aspects: reconceiving products and redefining productivity in the value chain. Hotel managers interested in improving their hotel OR should, therefore, implement CSV strategies in their companies.

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