Creating Political Legitimacy: Electoral Democracy versus the Quality of Government

Rothstein, Bo

doi:10.2139/ssrn.1338615

Cited by 104 publications

(158 citation statements)

References 39 publications

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“…Administrative procedures are a key aspect of sustaining a high degree of legitimacy in public administration in particular and in governments in general [30]. These core values have to be transformed through the design of e-government at the point where it interacts with citizens.…”

Section: Legitimacy In E-government Settingsframing Competences and Gmentioning

confidence: 99%

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"The Computer Says No!" -- A Case Study on Automated Decision-Making in Public Authorities

Wihlborg

Larsson

Hedström

2016

2016 49th Hawaii International Conference on System Sciences (HICSS)

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Section: Legitimacy In E-government Settingsframing Competences and Gmentioning

confidence: 99%

“…The system is embedded to such an extent that it can be seen as a street-level bureaucrat in its own right. The high level of acceptance of the automated decision-making system probably refers to the high level of trust in the legislative framework and in the government in general [30].…”

Section: Public Values Embedded In Automated Systems Of Decision-makingmentioning

confidence: 99%

"The Computer Says No!" -- A Case Study on Automated Decision-Making in Public Authorities

Wihlborg

Larsson

Hedström

2016

2016 49th Hawaii International Conference on System Sciences (HICSS)

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“…Challenging the idea that political legitimacy can be achieved via electoral democracy, Rothstein (2009) puts himself firmly against the ability of the input of the political system to create, maintain, or destroy legitimacy. According to him, political legitimacy depends on the quality of government, not the quality of elections or political representation.…”

Section: Political Legitimacy and Regulationmentioning

confidence: 99%

Constitutionalizing Power: How Do Rules Legitimize the Executive?

Rashkova¹

2017

Slovak Journal of Political Sciences

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Reflecting upon recent political events, attention toward political legitimacy has been renewed within political science debate. However, the concept remains rather broad and elusive with few attempts to find a common way to measure it. An increasing number of scholars have recently examined the link between party regulation and political legitimacy. Building on this research, the current paper explores the role of regulation in legitimizing power. In particular, this project studies how rules endorse leaders. The paper discusses extant measurements of legitimacy and offers a new one. The new measure, Executive Legitimizing Index (ELI), is based on content analysis of constitutional texts in 30 European democracies and emphasizes the power that regulations give to the public to control the executive branch. The paper develops the index both conceptually and empirically and shows that there are significant differences in executive regulation among four pre-defined groups of democracies.

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“…Thus, general elections, as an input to policy and legislation, express legitimacy, but the actual quality of public services has become a more important factor for political legitimacy (Rothstein & Teorell, 2008). Legitimacy thus becomes a component of quality, and is highlighted as a core aspect of the quality of governments (Rothstein, 2009). Generally, services in the public sector must address the general public, align with public values and norms, and be managed through legitimate processes (Table 5).…”

Section: The Third Argument -Public Services Can Be Coercivementioning

confidence: 99%

Public quality – for whom and how? Integrating public core values with quality management

Elg

Wihlborg

Örnerheim

2015

Total Quality Management & Business Excellence

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Quality management (QM) plays an important role in public organisations' efforts to create better access to, and effectiveness of, specific services. When transferring QM models from market-based firms to public services provided by public organisations, several basic contrasts and even contradictions must be addressed. Core values of the public sector differ from those of the private sector, but what are the consequences of this distinction? In this article we discuss the importance of four central arguments on public services: rights and access have to be considered; equality is an important facet of public services; coerciveness is a unique feature of public services; and legitimacy can be improved by high-quality services. These arguments have not been discussed explicitly in the context of QM. Adding these central aspects of public services to the QM field could generate more sustainable ways for developing quality and QM in public services in particular and the public sector in general.

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Creating Political Legitimacy: Electoral Democracy versus the Quality of Government

Cited by 104 publications

References 39 publications

"The Computer Says No!" -- A Case Study on Automated Decision-Making in Public Authorities

"The Computer Says No!" -- A Case Study on Automated Decision-Making in Public Authorities

Constitutionalizing Power: How Do Rules Legitimize the Executive?

Public quality – for whom and how? Integrating public core values with quality management

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