“…Many researchers applied agility in healthcare for cost reduction strategy (Amin and Horowitz, 2008;Shafer et al, 2001), service innovation (Sharma et al, 2014;Akenroye and Kuenne, 2015), healthcare supply chain improvement (Rahimnia and Moghadasian, 2010;Guven-Uslu et al, 2014), stress (Pipe et al, 2012), analyzing performance for improvement (Hawkins et al, 2013;Hudak et al, 2015;Tolf et al, 2015), organizational effectiveness by workforce (Martin 2015) and integration of IT with treatment process (Bradley et al, 2012;Teoh and Cai, 2015;Richardson et al, 2014;Shen et al, 2017;Patri and Suresh, 2019). However, the identification of readiness factors for effective implementation of agility in healthcare organization has not been investigated.…”