Covid-19 transition, could Twitter support UK Universities?

Edghiem, Farag; Abualqumboz, Moheeb; Mouzughi, Yusra

doi:10.1080/14778238.2020.1848364

Cited by 7 publications

(7 citation statements)

References 26 publications

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“…Others suggest that social media could also be used to communicate to targeted populations. An example of this is the suggestion that universities could use Twitter to better inform students of the current situation, follow up on student concerns, and build shared understanding (Edghiem, Abualqumboz, & Mouzughi, 2020). Although as noted in the empirical works social media can exacerbate information challenges (Casalegno et al, 2020; Chen et al, 2020; Rao et al, 2020).…”

Section: Resultsmentioning

confidence: 99%

“…• Individual and collective information behaviour (Chakraborty et al, 2021;Pan et al, 2020) • Sharing unverified information (Laato et al, 2020) • Government-citizen communication (Casalegno et al, 2020;Rao et al, 2020) • Modelling and analytics (Pietz et al, 2020) • Sentiment analysis (Eachempati et al, 2021) • Infodemics/information crisis, situational awareness, misinformation and fake news (Bunker, 2020;Dwivedi et al, 2020;Xie et al, 2020) • Dynamic information systems (Thomas et al, 2020) • Changing social media information disclosure (Nabity-Grover et al, 2020) • Information dissemination (Edghiem et al, 2020) • Data curation (Shankar et al, 2021).…”

Section: Digital Contact Tracingmentioning

confidence: 99%

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The pursuit of relevance and impact: A review of the immediate response of the information systems field to COVID‐19

Karanasios

2021

Information Systems Journal

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The COVID-19 pandemic demanded an immediate response from the research community, including adjustment to how researchers undertake research. As in many fields, information systems scholars attempted 'rapid response' research that addresses the immediate crisis. This paper reviews the state of the immediate research and scholarly discussion in the information systems field. Seventy-one journal papers are reviewed. The review categorises nine thematic areas and one broad area of discussion. The methods by which information systems scholars address immediate research questions are identified. The contributions are discussed, future research directions are outlined and a model is proposed that traces the pathway from initiation of research/ generation of new knowledge to practice impact. A further model is proposed to help information systems scholars clearly establish the link between the study of information systems phenomena and COVID-19.

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Section: Resultsmentioning

confidence: 99%

Section: Digital Contact Tracingmentioning

confidence: 99%

The pursuit of relevance and impact: A review of the immediate response of the information systems field to COVID‐19

Karanasios

2021

Information Systems Journal

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“…By leveraging the versatility of a social media such as Facebook, the universities accounted for their response to the pandemic in an inclusive and shared mode, by providing accounts of both the university's and its stakeholders' conduct. Although it has been frequently found that social media offer a dialogical tool for engaging stakeholders in various organizations Case of universities (Agostino and Sidorova, 2017;Bellucci and Manetti, 2017;Manetti and Bellucci, 2016;Manetti et al, 2017;Bellucci et al, 2019;Bellucci et al, 2019) and during the COVID-19 pandemic (Chen et al, 2020;Edghiem et al, 2020;Fiorentino and Salvatori, 2020;Finau and Scobie, 2021;Landi et al, 2021;Yu, 2021), in this instance, the various stakeholders are not simply offered a way to provide their opinions by commenting or reacting to the posts. Rather, they and their stories are accounted for as part of the university's accountability about the pandemic, thereby creating a stronger sense of community and shared experience.…”

Section: Reverse Accountabilitymentioning

confidence: 99%

“…However, little is still known about the use of social media platforms by universities during the COVID-19 emergency. Whilst only one initial study has investigated the successful use of Twitter by UK universities to support online teaching, assessments and students’ experience (Edghiem et al , 2020), there is to date no evidence on whether and how universities relied on social media as means of accountability and dialogue during the pandemic.…”

Section: Introductionmentioning

confidence: 99%

Account(share)ability through social media during the COVID-19 emergency: the case of universities

Masiero

Leoni

Bagnoli

2022

MEDAR

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Purpose This paper aims at exploring how and to what extent universities enlisted Facebook, a social media platform, in the discharging and shaping of their accountability during the COVID-19 emergency. Design/methodology/approach Drawing on the literature on accountability in the virtual world and crises, a netnographic analysis of the Facebook postings by a sample of Italian universities is performed to identify and interpret the accountability discharged via social media platforms by universities during the COVID-19 pandemic. Findings Universities used social media in a range of modes, from conveying simple instructions to rendering traditional accountability for their conduct during the crisis. However, in various Facebook postings, they give voice to various stakeholders’ thoughts and experiences, thereby completely reversing the traditional accountability relationship and making the various stakeholders feel included in the university community. Practical implications Social media can constitute a useful tool for organizations willing to deploy different modes of accountabilities, according to what is required by the specific situation. In the authors’ case, social media provided a forum for account-sharing during a critical situation that was common to both the account giver and the recipient. Originality/value To the best of the authors’ knowledge, this is the first study to investigate the use of social media by universities for accountability purposes and to reveal their possibilities in supporting more ethical forms of accountability.

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“…By relating to the "organized" part of VRIO analysis developed by Barney (1995), it can be said that managerial competencies are critical for success, especially in crises that are highly volatile in their nature. In this sense, topics like stakeholder management including philanthropy, CSR, external communication, variety of stakeholders like migrants governments, civil society organizations (Al-Mansour and Al-Ajmi, 2020; He and Harris, 2020;Arslan, et al, 2021;Boeing and Wang, 2021;Bogomoletc and Lee, 2021;Chen, Liu, et al, 2021;Hammerschmidt, et al, 2021;He, et al, 2021;Kwok, et al, 2021;Lee and Li, 2021;Nayal, et al, 2021;Yen, et al, 2021) knowledge management (Iacuzzi, et al, 2020;Edghiem, et al, 2020;Ammirato, et al, 2020;Yigitcanlar, et al, 2021;Bratianu and Bejinaru, 2021;Saide and Sheng, 2021;Mariano, 2021;Klein and Todesco, 2021;Chen, Tansley and Chou, 2021;Azyabi, 2021), crisis management Hughes, et al, 2020;Kraus, et al, 2020;Moorkamp, et al, 2020;Lai and Wong, 2020;Alves, et al, 2020;Fasth, et al, 2021;Cullen and Murphy, 2021), governance (Kim, 2020;Ansell, et al, 2020;Sharma, Borah, and Moses, 2021;Abbas et al, 2021;Verbeke and Yuan, 2021), digitalization management (Anderson, 2020;Pūraitė, et al, 2020;Li, et al, 2020;…”

Section: Competenciesmentioning

confidence: 99%

Covid-19 Pandemisi Sırasında Stratejik Yönetim Literatüründe Neler Söylendi?

BİLGİÇ

AYDOĞAN

2022

Toros Üniversitesi İİSBF Sosyal Bilimler Dergisi

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Organizations are struggling with severe circumstances brought by COVID-19. When overly increased uncertainty and complexity in a pandemic are considered, strategic management has gained importance. Thus, researchers have focused on strategic management from different perspectives and this situation has led to that strategic management literature considering COVID-19 incredibly enlarged. Here, this research aims to show the architecture of the current literature and examine it with a holistic and critical perspective provided by using bibliometric analysis and critical systematic review concurrently. 226 articles were determined to represent the literature in two steps: (i) WOS search based on keywords and (ii) eliminating irrelevant articles by reading. To realize research aims, a twofold research method was adopted. By leveraging bibliometric analysis, the map of the current literature was shown. Then, a critical systematic review based on content analysis of 226 articles was carried out. Herein, more/less studied fields and future research directions were shared, and methods & levels of analysis of research were shared.

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Covid-19 transition, could Twitter support UK Universities?

Cited by 7 publications

References 26 publications

The pursuit of relevance and impact: A review of the immediate response of the information systems field to COVID‐19

The pursuit of relevance and impact: A review of the immediate response of the information systems field to COVID‐19

Account(share)ability through social media during the COVID-19 emergency: the case of universities

Covid-19 Pandemisi Sırasında Stratejik Yönetim Literatüründe Neler Söylendi?

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