COVID-19: Past, present and future

Bergquist, Robert

doi:10.4081/gh.2022.1147

Cited by 1 publication

(1 citation statement)

References 14 publications

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“…The world is still trying to comprehend the virus's characteristics, treatments, and long-term effects. Unfortunately, the pandemic has resulted in numerous severe illnesses and fatalities worldwide [9]. According to the World Health Organisation, as of May 3rd, 2023, there have been 765,222,932 confirmed cases of COVID-19 and 6,921,614 deaths.…”

Section: Introductionmentioning

confidence: 99%

An Assessment of Healthcare Services in Jordanian Public Hospitals from the Perspective of COVID-19 Patients in the Aftermath of COVID-19

Joudeh,

Abu-Loghod,

Khader

et al. 2023

ijmst

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Hospitals faced many challenges during the COVID-19 pandemic when it came to providing healthcare to patients. These obstacles included limited bed availability, shortages of medical equipment and staff, insufficient drug supply, inadequate physical facilities, and a lack of healthy environments. As the pandemic continues into its third year, it has become clear that viruses could remain a permanent part of our lives, leading to a rise in the demand for healthcare services. With this in mind, a study was conducted to investigate the impact of different healthcare service dimensions provided by public hospitals in Jordan on patient satisfaction. The research revealed that reliability, assurance, and responsiveness are the most critical dimensions for patient satisfaction, followed by tangibility and empathy. In addition, the study discovered healthcare service characteristics positively affected patient satisfaction according to the patient's age, gender, and place of treatment. In addition, the study discovered healthcare service dimensions positively affected patient satisfaction according to the patient's age, gender, and place of treatment. In order to improve and manage the healthcare services offered to patients, the study advises public hospital administrators to identify the significance of healthcare service dimensions. Administrators should pay close attention to the dimensions of tangibility and empathy, which are strong yet good, and take into account patient demographic disparities.

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Section: Introductionmentioning

confidence: 99%