COVID-19: Employee Experience and Adjustment at a State Owned Company in South Africa

Dhanpat, Nelesh; Makgamatha, Kamogelo; Monageng, Reabetswe; Sigawuki, Khanyisa

doi:10.1177/21582440221102435

Cited by 6 publications

(8 citation statements)

References 52 publications

(67 reference statements)

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“…, 1997). Employees have utilized technology in several ways, including scheduling leisure time, conducting video conferences with colleagues and family members, doing home workouts and spending more time with their families (Dhanpat et al. , 2022).…”

Section: Discussionmentioning

confidence: 99%

“…Topic of the changing work routines showed emerging in other researches as an issue to adaptation to the new normal (e.g. Dhanpat et al. , 2022).…”

Section: Discussionmentioning

confidence: 99%

“…Positive changes that occurred during the pandemic, such as work-from-home and flexible work hours, might be perceived from employees as positive and influence employee experience and job performance (Laiho et al, 2022). There is a need for social science-based narrative as a foundation for continued research into employee experiences and their adaptation to the new work environment (Dhanpat et al, 2022). It also helps HR professionals Challenges and adaptive response during COVID better comprehend the pandemic's impact on employee well-being and performance.…”

Section: Managerial Implicationsmentioning

confidence: 99%

“…Malik, 2023;Edwards and Billsberry, 2010;Spurgeon et al, 1997). Employees have utilized technology in several ways, including scheduling leisure time, conducting video conferences with colleagues and family members, doing home workouts and spending more time with their families (Dhanpat et al, 2022). Contrary to this, other research shows that WFH results in poorer performance (De Cooman and Vleugels, 2022;Edwards and Billsberry, 2010;Flint et al, 2013).…”

Section: Theoretical Contributionsmentioning

confidence: 99%

“…Topic of the changing work routines showed emerging in other researches as an issue to adaptation to the new normal (e.g. Dhanpat et al, 2022). Additionally, the social sphere of context-related factors arise as the most significant, and participants mention challenges in proper communication, issues with lack of trust, and loneliness.…”

Section: Theoretical Contributionsmentioning

confidence: 99%

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Exploring context-related challenges and adaptive responses while working from home during COVID-19

Koričan Lajtman

2023

IJOTB

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PurposeThis paper aims to understand how context-related factors impacted productivity for managers while working from home in the Luxembourgish market during the COVID-19 pandemic. It also screens for coping mechanisms causing better mental and work-related results.Design/methodology/approachA focus group approach was applied with 46 participants. Participants were placed into 11 groups, and the research was conducted from July 2021 to October 2021. The findings are based on the in-depth analysis of the qualitative data using atlas.ti software.FindingsChallenges that the participants had faced while working from home during COVID-19 revealed issues in all four layers of the context-related framework. Social challenges, namely loneliness, communication and trust, were most present among those four layers. Ensuring a better person-environment fit by using different coping mechanisms by participants, produced a healthier psychological and mental state, claimed by participants.Research limitations/implicationsThis research was conducted in Luxembourg and on middle managers and did not involve a large sample. Additionally, future research might strive for quantitative data to better understand the phenomenon of work from anywhere and its relations to work-life integration, stress and resilience.Practical implicationsThe paper adds more clarification on the application of the context-related factors and person-environment fit necessary for resilience and thus productivity of employees. In addition, the paper may serve managers and HR managers to develop more impactful practices, processes, education and tools to support working from home.Originality/valueThe paper explores personal challenges and coping mechanisms while working from home during the COVID-19 pandemic in Luxembourg.

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Section: Discussionmentioning

confidence: 99%

“…Topic of the changing work routines showed emerging in other researches as an issue to adaptation to the new normal (e.g. Dhanpat et al. , 2022).…”

Section: Discussionmentioning

confidence: 99%

Section: Managerial Implicationsmentioning

confidence: 99%

Section: Theoretical Contributionsmentioning

confidence: 99%

Section: Theoretical Contributionsmentioning

confidence: 99%

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Exploring context-related challenges and adaptive responses while working from home during COVID-19

Koričan Lajtman

2023

IJOTB

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COVID-19: Experiences of women in the South African banking sector

Pitsoe,

Schachtebeck,

Dhanpat

2023

IJRBS

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Women shoulder the dual responsibilities of managing their households and professional commitments. However, the COVID-19 pandemic has introduced a new working model that has blurred these roles. Even before the pandemic, women encountered numerous barriers in the workplace, and the pandemic may have exacerbated these challenges. Therefore, it is essential to explore this topic further. This study aims to investigate women's experiences in the workplace during the COVID-19 pandemic, utilising a qualitative approach within an exploratory and interpretivist paradigm. The research adopts a case study methodology focusing on one of South Africa's leading banks, with women from different levels of seniority selected for sampling. From September 2021 to February 2022, interviews were conducted with fifteen women from the case study bank using Microsoft Teams. Thematic analysis was employed to analyse the collected data, resulting in four themes and thirteen sub-themes. The first theme explores changes in the working model, while the second theme delves into organisational support. The third theme focuses on continued career growth, and the final theme addresses work-life conflict. The findings indicate that women in the case organisation perceive the remote working model as advantageous, increasing productivity and facilitating the integration of their professional and personal roles. However, a drawback of this new arrangement is the emergence of work-life conflict as work responsibilities intrude upon their personal lives. Although the case organisation provided some support, there is room for improvement. This study offers valuable insights for the financial services sector regarding women's experiences and areas that require enhancement within the industry. By shedding light on women's workplace experiences during the COVID-19 pandemic, this research contributes to the existing knowledge and presents a conceptual model for organisations to support female employees working remotely.

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Remote Work Admist the Covid-19 outbreak: Insights from an Ensemble Community-Based Keyword Network Analysis

Drago,

Errichiello

2024

SSRN Journal

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COVID-19: Employee Experience and Adjustment at a State Owned Company in South Africa

Cited by 6 publications

References 52 publications

Exploring context-related challenges and adaptive responses while working from home during COVID-19

Exploring context-related challenges and adaptive responses while working from home during COVID-19

COVID-19: Experiences of women in the South African banking sector

Remote Work Admist the Covid-19 outbreak: Insights from an Ensemble Community-Based Keyword Network Analysis

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