“…• Transformational Disruption: To continue to remain productive and efficient in this disruptive environment, COVID-19 has enforced many million individuals, students, employees to instantly adopt the digital technologies that expedite communication, data acquisition, research and development, and management. In line with the latter argument, Carolan et al (2020) report that the rapid response of many higher education institutions -in almost every country -has been to replicate conventional face-to-face didactic tutoring with synchronous teaching or asynchronous lecture capture or podcasts. Ensuring business continuousness is one of the highest priorities for every organization (i.e., from private, public or third sector); however, many are compelled to cut costs and make redundancies (examples include aviation, higher education, retail sectors).…”