“…RNs' communication could also be influenced by structural and sociocultural factors (Fakhr‐Movahedi et al, 2011). The communication could have a wide range of topics, for instance, related to information regarding illnesses or procedures (Efraimsson et al, 2015; O'Baugh et al, 2009; Pettersson et al, 2018; Roche & Jones, 2021), medical or therapeutic regimens (Carlsson & Pettersson, 2018; Drevenhorn et al, 2001; Duxbury et al, 2010; Hakimnia et al, 2014; Johnsson, Boman, et al, 2018; Kim et al, 2001; Manias & Williams, 2007; Mulder et al, 2014; Pettersson et al, 2018; Sandhu et al, 2009; Sayah et al, 2014) or non‐pharmacological topics, such as diet and physical activity (Drevenhorn et al, 2001; Mulder et al, 2014; Sayah et al, 2014) and health behaviours (Mulder et al, 2014). Psychosocial or socioemotional content was also common (Drevenhorn et al, 2001; Pettersson et al, 2018) involving small talk (de Leeuw et al, 2014; Sundler et al, 2020) and building relationships with the patients (Sandhu et al, 2009).…”