“…Many community-based nonprofit organizations have sought to alleviate issues pertaining to mental health by responding with wellness programs, such as counselling services (Jordans et al, 2019;Lamsal, Stalker, Cait, Riemer, & Horton, 2018), peer and mutual-help groups (Sotskova, Woodin, & St. Cyr, 2016;Turpin & Shier, 2017), or arts-based programming (Bone, 2018;McKeown, Weir, Berridge, Ellis, & Kyrarsis, 2016). However, nonprofits continue to grapple with meeting the demand for accessible services (Ganann et al, 2019;Knight & Winterbotham, 2019), as service users are commonly faced with large wait-lists (Kowalewski, McLennan, & McGrath, 2011;Lamsal et al, 2018) or poorly suited programs that are not capable of providing personalized support (Ibaraki & Hall, 2014;Presley & Day, 2019). Consequently, mental health services often fail to reach those who live on the margins of society (Curtis-Boles, 2019;Eamer, Fernando, & King, 2017), primarily because programs are not capable of addressing the accessibility needs of this group (Pantalone, Scanlon, Brown, Radhakrishnan, & Sprague, 2018;Sevelius, Patouhas, Keatley, & Johnson, 2014).…”