Abstract:Automated control of Cloud Service Level Agreements (SLA) is typically focused on Quality of Service (QoS) management and monitoring of the Cloud Infrastructure in-line with the SLA. Using risk assessments to bridge the needs of the Service Provider and Infrastructure Provider is one way in which the management of the whole Cloud SLA life-cycle can be achieved automatically. In this paper we adapt the QoS based risk approach and combine it with business orientated goal monitoring to improve the business input … Show more
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