David A Cook: I had the idea for this Dialogue following our last presentation together in Chicago. In the 7 years that we've been working and presenting together, we've found a lot of common ground, but also some differences. I think we both agree that e-learning (online learning activities, computer-based instruction, virtual patients, mobile learning, etc.) 'works' in the sense that it is better than no intervention, 1,2 and is most likely non-inferior to 'traditional' methods (lectures, small groups, paper texts) for many learning outcomes. 1,3 I've devoted more than a decade of research and teaching activity to developing and improving online learning interventions. Yet despite my obvious interest in this instructional modality, I might be a bit less gung-ho than you about the new technologies that are continually introduced. It seems that every year we see something newvirtual patients, iPads, virtual microscopes, massive open online courses (MOOCs), flipped classrooms, etc.with educational potential, and a promise that each new breakthrough will revolutionise the learning process to make it easier, faster, less onerous, and less expensive for both teachers and students. I believe that this is mostly a bunch of hype. However, I realise that amidst the hype there is probably some truth. What is your perspective on this? And why is there so much hype in the first place?
Marc M Triola:The hype has been much greater than any of us could have expected. Few could have predicted that MOOCs would feature in a recurring headline in the New York Times. 4 Why is there so much hype? Students and teachers alike are excited by the emergence of new opportunities and capabilities never before possible. Educational technologies empower some of the key ethoses of education: openness and access; the use of learning outcomes to inform curricula, and lifelong learning. Many aspects of our current educational system are artefacts from a different time. These new technologies represent a leap forward and the means to open education to learners around the world, no matter what their background or resources. The hype has been tremendously beneficial to higher education and has brought renewed interest, attention and even funding to educational innovations and experiments that would not have flourished otherwise. What I find interesting is that most of the hyped benefits, including those you mention, are about delivery, cost and access to education, and not about changes in learning outcomes or even quality. The new technologies give us unprecedented opportunities to scale, and the burden is on us to ensure we are using them appropriately to scale quality. People want education to succeed and want younger learners to thrive. To that end, the hype represents hope.