Cosmopolitan tourists: the resilient segment in the face of terrorism

Veréb, Vanda; Nobre, Helena; Farhangmehr, Minoo

doi:10.1016/j.tmp.2019.100620

Cited by 27 publications

(28 citation statements)

References 138 publications

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“…The secondary image formed by organic, induced and autonomous sources of information perceived before visiting the destination, is opposite to the primary formed image following the site visit (Phelps, 1986). This secondary information plays a key role in the formation of the so-called risky DI and its inclusion in the tourist’s set of considerations (Beerli and Martin, 2004; Veréb et al , 2020). Amongst secondary sources, classical media and social media impact considerably the representations of a given destination.…”

Section: Theoretical Backgroundmentioning

confidence: 99%

“…The risky behaviour is correlated with their opinion towards Israeli-Arab conflict. On the other hand, travellers that cross the boards despite the threat of a terrorist attack may be more resilient towards the effects of terrorist attacks than other groups of tourists (Veréb et al , 2020; Hajibaba et al , 2015).…”

Section: Theoretical Backgroundmentioning

confidence: 99%

“…The increase of terrorism activities has raised the attention of tourists, governments, tourism industry and scholars as it represents a threat to the stability of destinations and travelling (Veréb et al , 2020; Lennon and O’Leary, 2004). After the November 2015 terrorist attacks in Paris- the world top tourist destination- the number of tourists decreased by 1.5 million in 2016 (The local, 2017).…”

Section: Introductionmentioning

confidence: 99%

“…Some studies advanced our knowledge about the perceptions and rationalisations of travellers who decide to visit destinations attacked by terrorism (Veréb et al , 2020; Fuchs et al , 2013; Uriely et al , 2007) but little is known about the process by which these travellers shape DI and make their choice under terrorism risk. The focus on the impact of terrorist attacks on the DI and its factors of influence can provide valuable new insights into the traveller’s destination decision process.…”

Section: Introductionmentioning

confidence: 99%

“…The interpretation of these components gives an overall impression of the destination in the mind of tourists, labelled image (Phelps, 1986; Crompton, 1979). Identifying the traveller’s motivations, common beliefs, emotions and the influence of media and relatives in a context of terrorism, allow destinations to recover the damaged DI, regain positive connotations (Avraham and Ketter, 2008; Cavlek, 2002; Faulkner, 2001) and strengthen travellers’ resilience towards risky destinations (Veréb et al , 2020). In this context, it is more necessary than ever that destinations learn how to cope with terrorist events (Veréb et al , 2018; Seabra et al , 2020).…”

Section: Introductionmentioning

confidence: 99%

See 4 more Smart Citations

Image formation in a destination threatened by terrorism: understanding the role of motivations

Lakhoua

Temessek

Baccouche

2020

QMR

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Purpose This paper aims to explore the formation of a destination image (DI) threatened by terrorism. The study sheds light mainly on the 2015 terrorist attacks targeting a beach resort. It allows us to understand the motives behind it, as well as the information stimuli and DI construction for tourists who visited the destination despite the threat of terrorism and those who changed their travel plan. Design/methodology/approach A Netnography and in-depth semi-structured interviews were carried out. The two qualitative studies offer a methodological complementarity to capture the motivations, the impressions, the beliefs and the feelings of tourists who visited the destination hit by the terrorism and those who cancelled their visit or substitute the destination. Findings The results suggest that rational fatalism, compassion, curiosity and better offer value are the main motivations expressed by tourists who visited the destination during the summer of 2015. On the other hand, fatalism, solidarity with the European community, worse offer value and perceived insecurity seem to be the main causes behind the traveller’s reluctance to visiting Tunisia. The findings also uncover differences regarding information sources and reflections on media coverage of the events. Indeed, some tourists develop antagonistic feelings towards the destination alternatively positive and negative. Originality/value This is one of the first studies investigating the responses of tourists visiting a destination threatened by terrorism in a real-time situation. It also elucidates the process of DI formation for both tourists visiting the destination and those who cancelled/ substituted it.

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Section: Theoretical Backgroundmentioning

confidence: 99%

Section: Theoretical Backgroundmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%