CoScripter

Abstract

Modern enterprises are replete with numerous online processes. Many must be performed frequently and are tedious, while others are done less frequently yet are complex or hard to remember. We present interviews with knowledge workers that reveal a need for mechanisms to automate the execution of and to share knowledge about these processes. In response, we have developed the CoScripter system (formerly Koala [ 11]), a collaborative scripting environment for recording, automating, and sharing web-based processes. We have deployed CoScripter within a large corporation for more than 10 months. Through usage log analysis and interviews with users, we show that CoScripter has addressed many user automation and sharing needs, to the extent that more than 50 employees have voluntarily incorporated it into their work practice. We also present ways people have used CoScripter and general issues for tools that support automation and sharing of how-to knowledge. . First, we present results from an interview study that explores how people practice, learn, and share their procedural knowledge in the enterprise. Second, we present results from an extended deployment of an end-user programming system in a large organization. Finally, we discuss a number of general issues that arose in the deployment that must

PUMICE: A Multi-Modal Agent that Learns Concepts and Conditionals from Natural Language and Demonstrations

“…For example, SUGILITE [20], KITE [23] and APPINITE [21] use mobile app GUIs, CoScripter [19], d.mix [15], Vegemite [28] and PLOW [1] use web interfaces, and HILC [16] and Sikuli [50] use desktop GUIs. Compared to those, PUMICE is the only one that can learn concepts as generalized knowledge, and the only one that supports creating conditionals from natural language instructions.…”

InstructableCrowd: Creating IF-THEN Rules for Smartphones via Conversations with the Crowd

“…Early works in this field started from database (Hanson and Widom, 1993) and email management (Mackay et al, 1989), and later gradually became more common as more and more senors and effectors became available to general users (Bolchini et al, 2007;Bronsted et al, 2010;Brush et al, 2011;Dahl and Svendsen, 2011). For instance, CoScripter allowed end-users to program scripts by demonstration (Leshed et al, 2008;Bigham et al, 2009). CoScripter used its corpus of scripts to allow easier creation of new actions from mobile devices (Lau et al, 2010); Sikuli is another famous end-user programming project (Yeh et al, 2009).…”

PersaLog

“…Various solutions provide DSLs to enable control over applications, devices, and-most closely to our domain-Web environments [14,61]. While EUP of-ten targets individual (i.e., 'code for one's self' [40]), rather than large-scale deployment, there are notable exceptions (e.g., CoScripter [41]). With PERSALOG we have adopted a 'littlelanguage' approach [3].…”