Correlates of success on customer-initiated R&D projects

Abstract

Thirty-nine customer-initiated R&D projects were stud ied from the standpoint of those involved -salesmen, product engi neers, R&D management, and R&D technical personnel. The technical and time success of the projects were correlated with six project dimensions as perceived by the R&D person working on the project, with participation and knowledge of product variables derived from management theory and with different communication patterns under differing conditions of project complexity. The results showed R&D perceptions of project priority and urgency to be correlated with time success and R&D perceptions of potential profitability to be correlated with technical success. The participation and knowledge of product variables showed no relation to project success. Directness of com munication was positively related with technical success for highcomplexity projects, and negatively related with time success for highcomplexity projects. Project complexity and directness of communica tion were also found to be significant moderating variables in the agreement between salesmen and R&D peigna On project dimensions.

Understanding urgent projects: unraveling meanings and management challenges

“…Similarities among the studies also suggest that urgent projects are characterized by highpriority status, but not all high-priority projects are urgent (Aram and Javian, 1973). Popa et al 2010) highlight the significant implications of urgent projects for service improvement, which directly impacts customers' perceptions and expectations.…”

“…(Sun and Xu, 2011) An Urgent Reconstruction project imply in substantial investment and the need for an efficient post-disaster reconstruction system. (Aram and Javian, 1973) Urgent projects are high-priority endeavors that demand immediate attention and are characterized by their time-sensitive nature. (Bingham et al, 2018) Project urgency strongly influences the choice of the selection of project delivery methods.…”

“…Popa et al 2010) highlight the significant implications of urgent projects for service improvement, which directly impacts customers' perceptions and expectations. Aram & Javian (1973) and Tang et al (2015) both focus on the importance and priority of urgent projects. Aram & Javian (1973) state that urgent projects require immediate attention and are considered high-priority.…”

“…Aram & Javian (1973) and Tang et al (2015) both focus on the importance and priority of urgent projects. Aram & Javian (1973) state that urgent projects require immediate attention and are considered high-priority. Tang et al (2015) discuss the implications of urgency, emphasizing that urgent projects are characterized by high importance and a need for short completion times.…”

“…2011) emphasize the need for comprehensive risk assessment and effective management of emergency situations Aram & Javian (1973). stress that urgency is directly related to time sensitivity and the requirement for timely success Bingham et al (2018).…”