Correlates of Consumer Trust in Online Health Information: Findings From the Health Information National Trends Survey

Ye, Yinjiao

doi:10.1080/10810730.2010.529491

Cited by 74 publications

(65 citation statements)

References 74 publications

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“…We found that the doctors were the most trusted health related information source among the whole study subjects; this finding is consistent with results of previous studies (Hesse et al, 2005, Donohue et al, 2009, Ye 2011, Dugandžija et al, 2012, Marrie et al, 2013, Sait et al, 2014. Survivors with internet access, trusted internet much more compared to those without access (Carlsson 2009).…”

Section: Discussionsupporting

confidence: 91%

In Whom Do Cancer Survivors Trust Online and Offline?

Shahrokni¹,

Mahmoudzadeh²,

Lu³

2014

Asian Pacific Journal of Cancer Prevention

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Section: Discussionsupporting

confidence: 91%

In Whom Do Cancer Survivors Trust Online and Offline?

Shahrokni¹,

Mahmoudzadeh²,

Lu³

2014

Asian Pacific Journal of Cancer Prevention

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“…42 Users have also been shown to be wary of commercial interests and concerned about advertisements or promotional materials. 43 Individuals wanted CCBT-I to be personalised to their perceived needs, with control over what information they accessed, when, and how. They preferred information in short blocks with visual and audio features rather than just text.…”

Section: Strengths and Limitationsmentioning

confidence: 99%

“…Language, clarity, tone, and comprehensibility of information are key presentational considerations but breadth, depth, accuracy, and scientific quality have also been shown to be important for credibility of online health information. [40][41][42][43][44] Good content presentation using a professional design and quality graphics also tend to enhance credibility. 40,41 Professionals and patients welcomed the opportunity to offer (or be offered) treatment other than a sleep hygiene leaflet or hypnotic drugs.…”

Section: Strengths and Limitationsmentioning

confidence: 99%

Integrating online communities and social networks with computerised treatment for insomnia: a qualitative study

Middlemass

Davy²,

Cavanagh³

et al. 2012

Br J Gen Pract

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Background\ud Insomnia is a common psychological complaint. Cognitive behavioural therapy for insomnia (CBT-I), although effective, is little used because of lack of trained providers. Computerised CBT-I (CCBT-I) may be a solution to this shortfall in access.\ud Aim\ud To explore patient and health professional perspectives and the role of social networking, to develop a novel CCBT-I programme to increase access to this form of intervention.\ud Design and setting\ud Qualitative methods underpinned by the theory of planned behaviour in primary care in Lincolnshire and Nottinghamshire.\ud Method\ud Semi-structured interviews and focus groups with a purposive sample of health professionals and adults with insomnia.\ud Results\ud A total of 23 health professionals and 28 patients were interviewed. Features designed to engender trust and improve functionality were perceived to improve uptake and adherence to CCBT-I. Trust lay in programme accreditation; for professionals, trust derived from evidence of effectiveness; for patients, trust depended on the doctor-patient relationship, professional support, the quality of online peer support, and perceptions of risk. Patients wanted mobile applications; access in short periods; self-assessment; interactive, personalised information on sleep; and moderated contact with other users. Patients and practitioners differed over whether useful information could be distinguished from less useful or potentially incorrect information.\ud Conclusion\ud Improving uptake and adherence to online programmes for insomnia requires design features focusing on trust and functionality. Enabling greater patient control and interaction with other users and professionals may stimulate positive experiences of online therapy. CCBT-I would enable greater access to treatment but is limited by lack of online access or poor computer literacy

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“…4,7 Despite recent efforts to encourage physician-patient communication, it is thought that there were and are barriers deterring adolescents from communication with their physicians, and many adolescents have limited knowledge of how to identify the best sites to search for health information. 8 Another reason may be the result of an inadequate Internet connection causing challenges in health-seeking activities. Adolescents in many rural areas have a dial-up Internet connection, which can downgrade connectivity and Internet access.…”

Section: Original Research and Contributionsmentioning

confidence: 99%

Teens and Technology Transforming Acne Treatment

Ettel

Lamanno

Neyra

et al. 2017

permj

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Introduction: Although the Internet contains many health Web sites with valid information, it also contains sites with false information.Objective: To learn whether high school students searching health care information believe they are using evidence-based sites and to understand their topics of interest, frequently navigated sites, and trust/confidence in the credibility of information found.Design: Cross-sectional. Main Outcome Measures:Students at a private high school answered an anonymous survey inquiring about their belief that they were using evidence-based sites, topics of interest, search engines of choice, and their trust in information obtained. Descriptive statistics and multivariate analysis of variance were used to compare trends across grade levels.Results: Of 705 students enrolled, 24.7% were absent or declined to participate. For the remaining students, 497 completed the surveys, representing a response rate of 70.5% (497/705) and a participation rate of 93.6% (497/531). Overall, 82% of students communicated that they believed they were using evidence-based sources when searching for health information (p < 0.0006). Findings showed that 42% searched general health information, and 43% investigated specific medical conditions; topics related to skin and acne were researched significantly more often (p < 0.05). Overall, most students (80%) reported using Google as their number 1 search engine (p < 0.004), 38% reported using WebMD Search (p < 0.0002), and 50% of students used Wikipedia (not significant).Conclusion: Most students trust health information they learn from the Internet. We found it chilling that less than half of students obtained their information from a Web site with health care professionals' oversight.

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Correlates of Consumer Trust in Online Health Information: Findings From the Health Information National Trends Survey

Cited by 74 publications

References 74 publications

In Whom Do Cancer Survivors Trust Online and Offline?

In Whom Do Cancer Survivors Trust Online and Offline?

Integrating online communities and social networks with computerised treatment for insomnia: a qualitative study

Teens and Technology Transforming Acne Treatment

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