Corporate Social Responsibility Standards: Is it Possible to Meet Diverse Customer Requirements?

Abstract

The purpose of the study is to review the internationally recognised CSR (Corporate Social Responsibility) standards, codes of conduct (cross-industry and industry-specific used in electronics, automotive and steel industry) and selected codes and supplier evaluation approaches applied by individual customer organisations. It also aims to identify problems related to CSR compliance demonstration from the view of supplier organization supplying its products for more industry sectors. Literature review, interview with the selected large manufacturing organisation and synthesis of information were conducted to achieve the purpose of the study. The difficulties for supplier organisations during CSR verifications and audits conducted by customers or third parties according to a variety of standards are discussed in the paper. It often results from different structure, terminology and content of the CSR standards and codes. One of the possible solutions is to create and maintain the intelligent database of CSR requirements of customer organisations. There is a lack of studies dealing with the existence of various CSR standards and codes and its impact on suppliers supplying their products to more industry sectors. The paper contributes to fill the knowledge gap and extend the existing literature.

The Methodology for Assessing the Applicability of CSR into Supplier Management Systems

“…A study focusing on existing universal and selected industry CSR standards and codes of ethics was described in the paper by Sütőová [25]. It was divided into three parts: a review of universal standards, the standards, and the requirements in the electrotechnical and automotive industries.…”

“…There are many sources [3,6,7,[22][23][24] addressing the issue of CSR in the supply chain, but only a few studies have dealt with the problem of the diversity of demands placed on suppliers resulting from different standards and codes applied by end-user organizations [25,26]. Also, there are no studies exploring the level of compliance with CSR requirements in management systems (MSs).…”

“…The 13 principles of the Standard cover environmental, social, and governance issues, which were identified and agreed upon by members and stakeholders. AcelorMittal is the driving force behind the creation of the ResponsibleSteel program, along with other steel producers, such as Voestapine, Blue Scope, Aperam (United States Steel will be added in 2021), and some OEMs, such as Daimler and BMW, and civil society organizations [25].…”

Comparison of Environmental Costs in Divisions with Different Geographical Action and their Significance in Environmental Management

“…al. [3] comments that the internationally recognized CSR (Corporate Social Responsibility) standard aims to identify problems related to CSR compliance demonstration from the point of view of supplier organizations. Implementation of the principles of socially responsible business is manifested by the fact in their business on transparency, the fight against corruption and bribery, innovativeness and sustainability of their growth, minimization of environmental impacts on the environment and responsible waste management.…”

Pengaturan CSR Dalam Rangka Percepatan Pembangunan Sosial Dan Lingkungan Di Indonesia

“…Meskipun para ahli yang berbeda telah mengajukan berbagai definisi CSR, pandangan holistik Carroll tentang CSR sebagai harapan masyarakat terhadap perusahaan dalam dimensi ekonomi, hukum, etika, dan filantropi merangkum komponen-komponen inti CSR. Selain itu, perusahaan perlu mengadopsi pendekatan yang ditargetkan untuk mengungkapkan informasi CSR sesuai dengan rekomendasi GRI dan menggunakannya sebagai tonggak untuk perbaikan berkelanjutan dalam program CSR (Sütőová & Kóča, 2022). Menurut para ahli manajemen dan penasihat kompensasi, memasukkan CSR sebagai bagian dari kontrak remunerasi CEO juga dapat mendorong komitmen perusahaan untuk memenuhi tanggung jawab sosialnya.…”