Corporate social responsibility and employee’s desire: a social influence perspective

John, Albert; Qadeer, Faisal; Shahzadi, Gulnaz; Jia, Fu

doi:10.1080/02642069.2017.1353081

Cited by 30 publications

(51 citation statements)

References 45 publications

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“…Future research may also incorporate firms-level boundary conditions to explain this micro-level relationship such as CEO traits and characteristics. Several studies on micro-CSR have relied on social identity theory, though may also be useful to use other theoretical perspectives, such as social influence theory [63]. Last but not least, this research was conducted in Pakistan alone.…”

Section: Limitations and Future Directionsmentioning

confidence: 99%

Corporate Social Responsibility and Employees’ Negative Behaviors under Abusive Supervision: A Multilevel Insight

et al. 2020

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This study attempts to advance the current research debate on corporate social responsibility (CSR) at the micro-level by empirically examining the effect of perceived CSR on employee behaviors such as turnover intention and workplace deviance with the mediation mechanism of organizational identification. The boundary condition of group-level abusive supervision also enhances the novelty of this research. Social identity theory is used for hypotheses development. Multilevel data is collected from 410 middle managers working in thirteen commercial banks in Pakistan by conducting three surveys with temporal breaks. Our results suggest that employees’ perceived CSR is statistically and inversely related to their turnover intention and deviant behavior, along with the mediation mechanism of organizational identification. Further, this relationship is weakened with the moderation of abusive supervision. Specifically, our findings indicate that employees’ positive CSR perceptions minimize their undesired workplace behaviors through the mediation of organizational identification. But this effect becomes less effective with the contingency of abusive supervision. Our results reveal several means by which organizations can manage their CSR initiatives and human resources, for instance by concentrating on abusive supervision while evaluating their employees’ behavior.

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Section: Limitations and Future Directionsmentioning

confidence: 99%

Corporate Social Responsibility and Employees’ Negative Behaviors under Abusive Supervision: A Multilevel Insight

et al. 2020

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“…Therefore, CSR is also considered as a construct of interest for policymakers and academicians, when it comes to enhancing EE ( Farooq and Salam, 2020 ; Hur et al., 2018 ; Jindo et al., 2020 ; Matthews, 2018 ; Real de Oliveira and Ferreira, 2014 ), OP ( Farooq and Salam, 2020 ; John et al., 2019 , 2017 ; Lea and Webley, 1997 , pp. 325–326; Shahzadi et al., 2019 ), OI ( Farooq and Salam, 2020 ; Ghosh, 2018 ; John et al., 2019 , 2017 ; Rosengren and Bondesson, 2017 ; Shahzadi et al., 2019 ), trust ( Ghosh, 2018 ; Lee et al., 2013 ; Shi et al., 2015 ; Yadav et al., 2018 ), citizenship behavior ( Bavik, 2019 ; Demir, 2015 ; Donia et al., 2016 ; John et al., 2019 ; Lam et al., 2016 ; Lin et al., 2010 ; Tufan and Wendt, 2019 ; Zhang et al., 2017 ) and DSIW ( Farooq and Salam, 2020 ; John, 2017 ; John et al., 2019 , 2017 ; Jun Hao, 2019 ; Morgeson et al., 2013 ; Shahzadi et al., 2019 ) at company level. Thus, we also propose that the implementation of CSR can inculcate expedient workmanship behavior in the form of EE, OP and OI at company level.…”

Section: Literature Reviewmentioning

confidence: 99%

“…Thereby, aforementioned studies (e.g. Brosi et al., 2018 ; Farooq and Salam, 2020 ; Jenks et al., 2010 ; John, 2017 ; John et al., 2019 , 2017 ; Lea and Webley, 1997 , pp. 325–326; Mas-Machuca et al., 2016 ; Shahzadi et al., 2019 ) have undermined the role of OP in promoting positive workplace behavior in the distinct nature of the garments manufacturing industry.…”

Section: Literature Reviewmentioning

confidence: 99%

“…Moreover, this study will highlight trio as construct of significant importance for inducement of desirable individual level micro aspects of employees’ behavior at workplace ( Farooq and Salam, 2020 ; Ramos et al., 2021 ; Salam and Farooq, 2020 ). For this purpose, a structural model is proposed in the context of CPP and SQ by extending John et al.’s (2019 , 2017) work on CSR and DSIW. Opening with the elementary introduction of the subject matter, problem statement, research gap and research questions, this manuscript is structured in total six sub-sections.…”

Section: Introductionmentioning

confidence: 99%

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Cleaner production practices at company level enhance the desire of employees to have a significant positive impact on society through work

Farooq

Salam

2021

Journal of Cleaner Production

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Implementation of cleaner production practices (CPP), service quality (SQ) and corporate social responsibility (CSR) is often studied at organizational level. A number of studies on trio have reported it’s significant impact on overall organizational performance and profitability across the globe. However, not much is studied about the individual level micro influence of these constructs on employee engagement (EE), organizational pride (OP), organizational identification (OI) and “desire to have a significant impact through work” (DSIW). Therefore, this study presents a comprehensive framework for assessing the impact of the implementation of CPP, SQ and CSR on EE, OP, OI and DSIW. Data collected from 320 non-managerial staff members employed at a garments manufacturing company in Pakistan was analyzed using partial least square (PLS) approach. Findings revealed that the implementation of CPP, SQ and CSR plays an important role in shaping EE, OP, OI and DSIW in the garments manufacturing industry. Further, it is found that the implementation of CPP has a non-significant impact on SQ. Additionally, results of the importance-performance map analysis (IPMA) have also confirmed that the implementation of CPP at company level has shown a highest importance and performance amongst all the latent constructs proposed as predictors of DSIW in the garments manufacturing industry. These findings are a step forward and unique contribution of this study in the domain of CPP, SQ, CSR, EE, OP, OI and DSIW.

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“…According to Boaventura et al (2012), a service organisation that invests in creating a rewarding working experience of its employees will more easily achieve superior financial performance due to having a good service quality that attracts customers. As a result, neglecting the social aspect of sustainability, or at least not considering it as proactive to reputation and financial stability, presents a major impediment to service organisations facing the challenge of implementing sustainability in their daily work (von Geibler et al, 2006;Chaves et al, 2010;John et al, 2017).…”

Section: H5 Environmental Performance Of Service Organisations Is Pomentioning

confidence: 99%

Fostering sustainable performance in services through systems thinking

Jaaron

Backhouse

2018

The Service Industries Journal

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This paper aims to investigate the impact of designing service operations using the systems thinking approach on the sustainable performance of service organisations. Data was collected from a survey conducted with 183 service organisations that have implemented the systems thinking approach. Using Structural Equation Modelling, the results confirmed that using the systems thinking approach has a significant impact upon the environmental and social performances but has no direct effect on the economic performance of such organisations. The analysis also indicated a statistically positive relationship between environmental and economic performances and between social and economic performances, but not between environmental and social performances, thus suggesting that the dimensions of sustainable performance should not be viewed as being equally weighted. This study shows that the systems thinking approach ensures that the service system design is directly linked with enhanced environmental and social benefits while indirectly contributing to economic benefits.

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Corporate social responsibility and employee’s desire: a social influence perspective

Cited by 30 publications

References 45 publications

Corporate Social Responsibility and Employees’ Negative Behaviors under Abusive Supervision: A Multilevel Insight

Corporate Social Responsibility and Employees’ Negative Behaviors under Abusive Supervision: A Multilevel Insight

Cleaner production practices at company level enhance the desire of employees to have a significant positive impact on society through work

Fostering sustainable performance in services through systems thinking

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