“…Because of these limitations, content analysis was used to extract CSR data from sustainability, integrated, and annual reports. The CSR performance model of Özbay and Adıgüzel (2019) was used here, which measures CSR performance through 57 variables within a stakeholder framework. A scale was generated for eight main components (employee rights, management structure, customers, suppliers, product/service quality, environment, CSR strategies, and CSR projects).…”