Corporate futures: social responsibility in the tourism industry

Schwartz, Karen

doi:10.1016/j.tourman.2003.11.012

Cited by 8 publications

(7 citation statements)

References 3 publications

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“…Social responsibility helps individuals and enterprises to avoid un-holistic actions, resulting problems, and their consequences. Therefore, social responsibility presents the future (Ž enko et al, 2013) also in TEs (Schwartz, 2005). Hence we suggest it should be incorporated into the enterprise policy/governance.…”

Section: Theoretical Backgroundsmentioning

confidence: 85%

“…Modern enterprise governance and management need the shift -innovation toward advanced, integral management models (Belak and Duh, 2012;Duh and Štrukelj, 2011). This innovation should include social responsibility (Clarkson, 1995;Mitrokostas and Apostolakis, 2013;Ž enko et al, 2013;Schwartz, 2005;Vargas-Sanchez, 2010) that EU recommends to EU Member States and enterprises to promote (EU, 2011). This is easier to attain with applying of enterprise resource planning (ERP) (Sternad et al, 2011).…”

Section: Recommended Guidance For Te Governancementioning

confidence: 99%

“…EU no longer exposes enterprises' free will to embrace social responsibility, but recommends EU member states and enterprises to promote social responsibility. Enterprise policy/governance innovations towards social responsibility are, hence, the keys for enterprise's long-term survival (EU, 2011;Schwartz, 2005;Štrukelj et al, 2012). To do so, TEs must (among other attributes) have sustainable, social responsible enterprise policy/governance.…”

Section: Local Residents Touristsmentioning

confidence: 99%

“…Society's economic objectives prevail over the social ones, one-sidedly (Walsh et al, 2003). This must be changed (EU, 2011;Gladwin et al, 1995;ISO, 2010), also in tourism enterprises (TEs) (Schwartz, 2005;Vargas-Sanchez, 2010). Tourism tackles humans' leisure time, well-being and business as well [2].…”

Section: Introductionmentioning

confidence: 99%

“…Tourism tackles humans' leisure time, well-being and business as well [2]. To achieve this, TEs' policy/governance must consider all stakeholder involvement (Clarkson, 1995;Frey and George, 2010) and develop sustainable TEs' policy/governance (Byrd, 2007;Schwartz, 2005;Waligo et al, 2013). This research offers solutions for sustainable development and evolution of TEs towards more social responsibility, from the perspective of their need for innovated governance (and consequently management) for their better competitiveness.…”

Section: Introductionmentioning

confidence: 99%

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Holism and social responsibility for tourism enterprise governance

Štrukelj

Šuligoj

2014

Kybernetes

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Purpose -This paper strives for stressing the need for tourism enterprises' (TEs') policy/governance innovation towards more social responsibility for stimulating their competitiveness. The purpose is to develop suggested content-related guidelines for developing social responsible TE policy and to show the practical implementation guidance for implementation of the theoretical research. According to the authors' knowledge, this has not yet been researched in the field of tourism industry (TIN). Design/methodology/approach -The MER model of integral management has been upgraded by Mulej's Dialectical Systems Theory. The authors considered all relevant and only the essential aspects needed for a requisitely holistic approach towards developing the guidelines for innovating the TEs' policy/governance. Findings -Innovation of TEs' policy/governance is possible only with the requisitely holistic and dialectical approach. TEs that will be able to track the suggested guidelines of tourism policy/governance innovation towards holism, systemic thinking, social responsibility, and sustainable tourism are more likely to succeed. Therefore, the stimulating of competitiveness and innovation of the TIN can be achieved through enterprises' policy/governance innovation that the authors suggested. Practical implications -The TEs can establish socially (and otherwise) responsible enterprise policy/governance in accordance with the recommendations developed here. Originality/value -The given suggestions are not known in available literature. The paper exposes the need for holism and consistency of TEs' development potential and interdependently examines the overlaying areas of TEs' policy/governance, social responsibility, and holism/wholeness. The Dialectical Systems Theory systemic approach exposes the need to innovate enterprise policy/governance, if humankind is to survive.

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Section: Theoretical Backgroundsmentioning

confidence: 85%

Section: Recommended Guidance For Te Governancementioning

confidence: 99%

Section: Local Residents Touristsmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Holism and social responsibility for tourism enterprise governance

Štrukelj

Šuligoj

2014

Kybernetes

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Indispensability of Socially Responsible Business Policy

Štrukelj

Gajšt

2018

EcoProduction

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Indigenous Well-Being and Development: Connections to Large-Scale Mining and Tourism in the Pacific

Richardson¹,

Hughes²,

McLennan³

et al. 2019

The Contemporary Pacific

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Growth in the South Pacific tourism industry along with rising demand for mineral resources has led to increasing numbers of multinational corporations operating across the Pacific, particularly in the tourism and mining sectors. Multinational hotels and large-scale mining activities are now frequently located near communities with high development demands, and extractive industries are additionally found in very remote and rural locations. Both hotels and mines rely on local communities for access to resources and have an impact on the well-being of these communities through their presence and activities. In contexts where development needs are high, and where governments may fail to provide services, corporations face increasing demands for both philanthropic contributions and long-term service provision (Hughes and Scheyvens 2016). Thus many businesses now realize that it is in their own interests to look after their host communities, both because this enhances their reputation as an ethical business (Epler Wood and Leray 2005) and because it can decrease the risk of disruption to business operations caused by local communities (Kapelus 2002; Eweje 2007;Kalisch 2002).In addition, companies operating in the Pacific usually have formal obligations to the landowning communities whose land they lease for resource extraction, tourism, or other purposes. This obligation is significant in relation to discussions of well-being as, typically, local communities do not view their land within the narrow frame of an economic "resource."the contemporary pacific • 31:1 (2019)

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Corporate futures: social responsibility in the tourism industry

Cited by 8 publications

References 3 publications

Holism and social responsibility for tourism enterprise governance

Holism and social responsibility for tourism enterprise governance

Indispensability of Socially Responsible Business Policy

Indigenous Well-Being and Development: Connections to Large-Scale Mining and Tourism in the Pacific

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