2006
DOI: 10.1057/palgrave.bm.2550060
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Corporate communications, identity and image: A research agenda

Abstract: This paper focuses on the importance of corporate identity mix and unplanned (uncontrolled) communication elements in corporate image formation. It aims to define the scope of the communicators of corporate identity in the consumers' context. It presents a literature review with highlights on corporate identity management and corporate communication fields. Subsequently, the paper posits several propositions for future empirical testin

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Cited by 70 publications
(50 citation statements)
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“…In this sense, many studies show that the delivery of an attractive corporate identity influences consumers' image perceptions and also determines their relationship with the company (Dowling 1994;Dutton and Dukerich 1991;Karaosmanoglu and Melewar 2006; van Riel 1995). Thus, the study of corporate identity is extremely important and has attracted increasing interest from scholars and practitioners, due to its potential strategic value for companies ).…”
Section: Introductionmentioning
confidence: 97%
See 1 more Smart Citation
“…In this sense, many studies show that the delivery of an attractive corporate identity influences consumers' image perceptions and also determines their relationship with the company (Dowling 1994;Dutton and Dukerich 1991;Karaosmanoglu and Melewar 2006; van Riel 1995). Thus, the study of corporate identity is extremely important and has attracted increasing interest from scholars and practitioners, due to its potential strategic value for companies ).…”
Section: Introductionmentioning
confidence: 97%
“…Taking into account the close relationship between identity and image (Christensen and Askegaard 2001; Karaosmanoglu and Melewar 2006), this situation encourages researchers to question the definition of corporate identity while at the same time pointing out possible mistakes in its communication to stakeholders. Accordingly, further research to these topics is a valuable contribution to a better understanding of the banking services industry, with direct implications for management.…”
Section: Introductionmentioning
confidence: 98%
“…Corporate reputation is built over time (historical component), which gives the concept a relatively more stable and enduring nature than image. Both concepts are interrelated, where corporate reputation has been conceptualised as the accumulation of images over the years (Gotsi & Wilson, 2001, Mahon, 2002 (Fombrun, 1996, Bromley, 2000, Mahon, 2002, Prado, 2008 (Bromley, 2000, Karaosmanoglu & Melewar, 2006. Corporate reputation takes place when compared to a certain standard (can be against other firms in the industry) to determine the organization's relative position and general appeal (Deephouse & Carter, 2005) helping it measure its performance from an outside perception (Sarstedt & Schloderer, 2010).…”
Section: Definition Of Corporate Reputationmentioning
confidence: 99%
“…Hal itu merupakan hasil dari interaksi keyakinan, ide-ide, perasaan, dan kesan tentang perusahaan pada waktu tertentu (Karaosmanoglu dan Melewar, 2006). UMKM pada umumnya dan usaha bidang seni dan kerajinan khususnya, mampu membangun citra positif dan menggunakan reputasi kreatif mereka untuk tumbuh dengan sukses di pasar domestik dan internasional (Fillis, 2003).…”
Section: Identitas Perusahaanunclassified
“…Studi yang dilakukan oleh Melewar dan Karaosmanoglu (2006) menunjukkan ada manfaat yang cukup besar yang bisa diperoleh dari mengembangkan identitas perusahaan antara lain motivasi karyawan, meningkatkan loyalitas pelanggan, dan membawa investasi bagi perusahaan. Dengan demikian, tujuan studi eksploratif ini adalah membangun identitas visual dan media promosi untuk J-Project agar nilai dan semangat dari J-Project yang ingin memperkenalkan olah raga sepeda tersampaikan ke masyarakat luas, dan juga masyarakat lebih mencintai produk dalam negeri.…”
Section: Identitas Perusahaanunclassified