In the conditions of innovative development and globalization processes, competition in the domestic markets of countries is significantly intensifying. In this regard, the success of an individual enterprise increasingly depends not only on the extent to which its goods and services differ from other offers on the market, but also on how quickly information about the company reaches the target audience [1]. In addition, the existence of social networks and other Internet resources helps to spread not only information about the company and its products, but also about its corporate values and loyalty to the company and its management on the part of the staff.Thus, in order to ensure stable competitive advantages, and, therefore, a stable financial or social result, the enterprise must have a comprehensive impact on both the external and internal environment. And therefore, the significance of the information and communication aspect of the company's activity increases significantly. In this regard, it is important to pay attention to what approaches exist to understanding corporate communications in scientific discourse.For the first time, the term «corporate communications» appeared in 1972, when the American magazine «Fortune» held a seminar on this topic, which later captured the attention of the audience and became the object of detailed research. Despite the fact that in recent years there have been many discussions about the definition of this concept, there is still no clear and complete vision of this phenomenon.Thus, for example, J. Cornelissen says that corporate communications «is a branch of public relations responsible for the supervision and coordination of work performed in various special areas: media relations, external and internal communications» [2]. Ukrainian scientist D. Oltarzhevsky shares this point of view.Researchers I. Shovkun and Ya. Dybchynska explain corporate communications as «a managerial function of an individual manager or an entire department, the content of which is operations aimed at disseminating information to the audience, ensuring corporate strategy, and developing messages for various purposes both inside and outside the organization» [3].As S. Demchenko notes, corporate communications is the information activity of the company, which is «directed not so much at society as a whole, but at certain groups of people who are part of this community» [4]. more socialized with the help of online networks» [13].Thus, it can be concluded that new information and communication technologies have had a significant impact on the communication strategies of modern business. Changes in society, determined by the development of the Internet, outlined the main features of the new information space, to which we attribute globalization, interactivity and convergence. The audience today acts not only as an observer, but also as a coauthor of media content, forcing companies to listen more actively to their opinion.At the same time, civil activism, often directed against corporations, is gr...