“…'Talking lessons' and establishing guidelines for interacting are advocated in order to accomplish this discourse structure (e.g. Atkinson & Green, 1990;Dawes, 1997: 192;Galton & Williamson, 1992;Mercer et al, 1999). The principles to be communicated would be: listening, considering others' input and self-esteem, as well as being socially cooperative.…”