Conversational AI and Knowledge Graphs for Social Robot Interaction

Wilcock, Graham; Jokinen, Kristiina

doi:10.1109/hri53351.2022.9889583

Cited by 17 publications

(4 citation statements)

References 12 publications

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“…In other words, listeners perceive computers as capable of upholding the burden of perspective taking by constructing utterances from an othercentric perspective. Since the time of our experiments, the technological capabilities of AI have continued to grow, in both the social and language domains (Katz, Bommarito, Gao, & Arredondo, 2023; Kortemeyer, 2023; Wilcock & Jokinen, 2022). Public awareness of this has also increased, fuelled notably by the recent advent of ChatGPT, the publicly accessible AI‐powered chatbot developed by OpenAI5 (Hill‐Yardin, Hutchinson, Laycock, & Spencer, 2023; Kasneci et al., 2023; Lo, 2023).…”

Section: Discussionmentioning

confidence: 99%

Perspective Taking Reflects Beliefs About Partner Sophistication: Modern Computer Partners Versus Basic Computer and Human Partners

Loy,

Demberg

2023

Cognitive Science

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We investigate partner effects on spatial perspective taking behavior in listeners, comparing behavior with a human versus a computer partner (Experiments 1 and 2), and with computer partners of different perceived capabilities (Experiment 3). Participants responded to spoken instructions from their partner which could be interpreted egocentrically (from their own perspective) or othercentrically (from their partner's perspective). In contrast to earlier work, we found that participants were more egocentric with a computer than a human partner. Participants were also more egocentric with a computer partner that appeared more modern and capable, compared to one that appeared outdated and limited in ability. Our results show that perspective taking behavior is sensitive to information about one's partner; in particular, listeners consider their partner's potential ability to collaborate, adjusting their egocentric tendencies accordingly. Moreover, we highlight what appears to be a shift in listeners' expectations regarding computers' collaborative capabilities, leading to greater willingness to push the burden of perspective taking onto a computer partner.

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Section: Discussionmentioning

confidence: 99%

Perspective Taking Reflects Beliefs About Partner Sophistication: Modern Computer Partners Versus Basic Computer and Human Partners

Loy,

Demberg

2023

Cognitive Science

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“…The Rasa Conversational AI supports knowledge graph technology with the help of specific knowledge-based actions that supply content for the system responses by querying the domain knowledge base [32]. For instance, part of the knowledge graph for the medical prevention domain is shown in Figure 4.…”

Section: Knowledge Sourcesmentioning

confidence: 99%

Interaction with a Virtual Coach for Active and Healthy Ageing

McTear

Jokinen

Alam

et al. 2023

Sensors

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Since life expectancy has increased significantly over the past century, society is being forced to discover innovative ways to support active aging and elderly care. The e-VITA project, which receives funding from both the European Union and Japan, is built on a cutting edge method of virtual coaching that focuses on the key areas of active and healthy aging. The requirements for the virtual coach were ascertained through a process of participatory design in workshops, focus groups, and living laboratories in Germany, France, Italy, and Japan. Several use cases were then chosen for development utilising the open-source Rasa framework. The system uses common representations such as Knowledge Bases and Knowledge Graphs to enable the integration of context, subject expertise, and multimodal data, and is available in English, German, French, Italian, and Japanese.

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“…There are also unanswered questions in the area of ethics, especially in the context of medicine and care. One important question is how to consider ethical issues in the context of human-robot interaction (HRI) research, particularly in relation to the use of robots in sensitive areas such as healthcare and nursing (Wilcock & Jokinen, 2022;Fosch-Villaronga et al, 2020;Ostrowski et al, 2022). Long-term effects of human-robot interactions in terms of human development and social life are also an area of current research (de Graaf et al, 2016;de Graaf, 2016).…”

Section: Summary and Future Researchmentioning

confidence: 99%

Proceedings - 5th International Conference Business Meets Technology 2023

Scientific Committee

2023

Libro De Actas.

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The 5th edition of this International Conference will take place on July 13th until 15th, 2023 in Valencia.in the Business Organization Department with the support of the Faculty of Business Administration and Management of the Universitat Politècnica de València (UPV), Spain.The first and second edition of the Conference were held at the University of Applied Sciences of Ansbach, Germany, in 2018 and 2020, respectively.

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Conversational AI and Knowledge Graphs for Social Robot Interaction

Cited by 17 publications

References 12 publications

Perspective Taking Reflects Beliefs About Partner Sophistication: Modern Computer Partners Versus Basic Computer and Human Partners

Perspective Taking Reflects Beliefs About Partner Sophistication: Modern Computer Partners Versus Basic Computer and Human Partners

Interaction with a Virtual Coach for Active and Healthy Ageing

Proceedings - 5th International Conference Business Meets Technology 2023

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