Contributors to Human Errors and Breaches in National Security Applications

Abstract

Los Alamos National Laboratory has recognized that security infractions are often the consequence of various types of human errors (e.g., mistakes, lapses, slips) and/or breaches (i.e., deliberate deviations from policies or required procedures with no intention to bring about an adverse security consequence) and therefore has established an error reduction program based in part on the techniques used to mitigate hazard and accident potentials. One cornerstone of this program, definition of the situational and personal factors that increase the likelihood of employee errors and breaches, is detailed here. This information can be used retrospectively (as in accident investigations) to support and guide inquiries into security incidents or prospectively (as in hazard assessments) to guide efforts to reduce the likelihood of error/incident occurrence. Both approaches provide the foundation for targeted interventions to reduce the influence of these factors and for the formation of subsequent “lessons learned.” Overall security is enhanced not only by reducing the inadvertent releases of classified information but also by reducing the security and safeguards resources devoted to them, thereby allowing these resources to be concentrated on acts of malevolence.