“…However, the individual's religion, social class, perceptions, family behavior, and geographical location are also part of cultural factors (Kotler, 2000). As for social factors, they concern the influence that other individuals, be they family members, friends, or work colleagues, will have on the consumer's behavior (Singh and Verma, 2017) and lifestyle (Kotler, 2000), with the behavior demonstrating how the individual spends their time and money (Araújo et al, 2018). Moreover, consumer behavior is also influenced by society's assessments of the product and/or service (Demirtas, 2019), as there are more and more similar products and information about the products under consideration, which makes the consumer more inclined to consider the opinion and experience of people they know (Martins et al, 2015).…”