Continuous Quality Improvement in Logistics Service Provisioning

Roth, Martin; Mutke, Stefan; Klarmann, Axel; Franczyk, Bogdan; Ludwig, André

doi:10.1007/978-3-319-06695-0_22

Cited by 2 publications

(1 citation statement)

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“…The process model as the source of the generic simulation approach, is transformed into the transformation model, enriched with necessary simulation parameters, which could be analyzed and inserted e.g. from former operation statistics (like service profiles (Roth et al, 2014)) to fully automate the method, to subsequently run the simulation in order to conduct the evaluation of the process alternative. If the customer's requirements are met by the current alternative, it is added to the list that will be shown to the user later on.…”

Section: Methods Engineeringmentioning

confidence: 99%

Engineering and Evaluation of Process Alternatives in Tactical Logistics Planning

Glöckner

Mutke

Ludwig

2015

Proceedings of the 17th International Conference on Enterprise Information Systems

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The objective of tactical planning in logistics is the engineering and evaluation of processes within a given set of possible alternatives. Due to outsourcing and a division of labor, a high number of participants, available services and thus possible process alternatives arises within logistics networks. The additional wide range of service description and annotation methods result in a complex planning process. In order to support planning, a semi-automated approach is presented in this paper that is based on a combined catalog and construction system (for engineering) and a generic simulation approach (for evaluation) that are able to handle the variety of description and annotation methods. The basic concepts are presented and afterward associated by a modeldriven approach in order to connect them and make them compatible to work with each other. Finally, a method is developed to foster a semi-automated engineering and evaluation of process alternatives.

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Section: Methods Engineeringmentioning

confidence: 99%